Customer Profile Vector LMS 2013 and Evaluations+ 2021  Approx. 1,400 firefighters  1,769 mi² area  ~960,000 population  THE CHALLENGE  Located in southeastern Florida, Palm Beach County Fire Rescue (PBC Fire Rescue) covers 1,769 square miles and provides services to 960,000+ residents…

THE CHALLENGE  Naperville Fire Department (a suburb of Chicago, IL) has 201 career members across 10 stations and logs about 17,000 annual calls. As a progressive department that wanted a better way to track combustion exposures to protect the rights…

ON-DEMAND WEBINAR Effectively Train Police Recruits with Limited Resources Overview Police leaders recognize that officer training is critical, however many are struggling with the ongoing hiring crisis and are barely able to keep up with the minimum requirements for compliance.…

ON-DEMAND WEBINAR How POST Directors Can Streamline Certification Management Overview Having trouble getting information from local police agencies in a timely manner? Can you easily see which officers are up-to-date and certified and which aren’t? Is your staff tired of…

ON-DEMAND WEBINAR Strong Record-Keeping: A Means to Better Accountability and Strengthening Public Trust Overview Accountability is essential in building and strengthening trust between the police and the communities they serve. As a leader in your law enforcement agency, you’ve accepted…

How does automation software benefit your academy?   Download this 5-minute read that details how the following technology tools can save weeks of administrative time and modernize your academy operations for your basic and in-service training. Training Records Learning Management…

In a time when many law enforcement agencies are prioritizing hiring to overcome critical staffing challenges, there is a corresponding focus on training effectiveness and efficiencies at both agencies and academies.  This was the focus of a recent webinar presented…

When you take up the mantle of leadership, you accept taking responsibility for the men and women who report to you. Their successes are your successes, and their failures are ultimately yours too. You are accountable to your officers, to…

  Dept. Profile Dispatches for Law, Fire, and EMS Annual Call Volume: 290,000 2018 APCO’s Director of the Year CALEA Accredited Since 2014   About RCCC: Located in Janesville, WI, serving surrounding law, fire, and EMS agencies, Rock County Communications…