Customer Service vs. Customer Success

What’s the Difference and Why Does It Matter? If you hear “customer service” and think “call center,” you’ve got a major problem. Thanks to constantly evolving tech and experts rising in this field who understand the nuances of building strong and scalable relationships with customers, the customer service experience has become something entirely different from […]

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October Roundup: Best of Blogs

It’s hard to believe we are already entering the home stretch of 2020 – not that that’s a bad thing! In case you missed any Vector news while you were too busy (safely) celebrating Halloween and all things fall, we’ve rounded up our top blogs for you right here – enjoy! Vector Solutions: Why You […]

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The Role of Mobile Learning During COVID

This year, COVID-19 created an enormous challenge to learning on a global scale — and one that continues to affect our daily experience more than eight months later. eLearning’s mobile-friendly nature has risen to meet that challenge as an unprecedented number of students and professionals were forced into the virtual space by stay-at-home orders and […]

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Why You Are Thinking of CyberSecurity All Wrong

An Interview With Vector’s Chief Information Security Officer, Greg Surla Cybersecurity is a buzz word we hear thrown around all the time, but, like so many areas of our business, creating a resilient security posture is not a set-it-and-forget-it task. Cybersecurity is more important than ever, as the pandemic forced many businesses towards virtual and […]

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Critical Career Path Planning For Your Employees

Many organizations say that their people are their priority – but whether they walk the walk is another question entirely. So, does career path planning really matter? The answer is a resounding “yes!” If you’ve ever worked anywhere that you felt truly valued, you know how much mentoring and recognition have to do with our […]

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September Roundup: Best of Blogs

September was a busy month for many of us. Summer officially ended and students returned to learning, either virtually or in person. With everything going on, it can be easy to miss a blog or two. That’s why we’ve rounded up our top September news for you right here – enjoy! Vector Solutions: How to […]

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Why Self-Directed Learning Is Trending (& Why That’s A Great Thing!)

From curbside pickups to online therapy and virtual assistants, we’re turning to tech to help us through the unprecedented challenge of a global pandemic that requires physical distancing. While we’ve seen the benefits – and been proponents of online learning for a long time – we’re excited to see more businesses and organizations embrace self-directed […]

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How COVID is Changing Corporate Training For Good

Of all the changes that have happened as a result of the coronavirus pandemic, one of the most drastic has been to our working lives. The dramatic and sudden shift to remote working has been both a challenge and an opportunity for our workplaces, and the same goes specifically for corporate training. Professional development, safety […]

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How To Use Simulation Training To Reduce Risk In Your Organization

From the military to medicine, simulation training has long been utilized to help learners combine the knowledge learned in their coursework with practical skills to improve outcomes and decrease risk. From fire rescue training to operating a forklift, simulation training can be integrated into your professional and safety training courses to increase retention (and enjoyment!) […]

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August Roundup: Best of Blogs

The monthly blog roundup is BACK! After a brief hiatus to focus on helping our customers and communities stay safe and healthy during the COVID pandemic, we are excited to bring our roundups back so we can share the latest and greatest news from across the Vector family. Enjoy! Vector Solutions: How to Improve Your […]

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