Legacy EHS Courses Stuck Loading

Resources

We discovered an issue today caused by a recent update to Windows Media Player. The result is that upon launching a course (Electrical Safety for example) the Loading dialog stays visible and never receives the End Buffer event. The result is that the video is invisible (under the Loading dialog) but the audio can be heard playing in the background or the Loading dialog stays up and remains at 0% and never plays. For any users experiencing this issue, please send an email to [email protected] and we can send you a fix.

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