Legacy EHS Courses Stuck Loading

We discovered an issue today caused by a recent update to Windows Media Player. The result is that upon launching a course (Electrical Safety for example) the Loading dialog stays visible and never receives the End Buffer event. The result is that the video is invisible (under the Loading dialog) but the audio can be heard playing in the background or the Loading dialog stays up and remains at 0% and never plays. For any users experiencing this issue, please send an email to [email protected] and we can send you a fix.

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Jeff Dalto, Senior Learning & Performance Improvement Manager
Jeff is a learning designer and performance improvement specialist with more than 20 years in learning and development, 15+ of which have been spent working in manufacturing, industrial, and architecture, engineering & construction training. Jeff has worked side-by-side with more than 50 companies as they implemented online training. Jeff is an advocate for using evidence-based training practices and is currently completing a Masters degree in Organizational Performance and Workplace Learning from Boise State University. He writes the Vector Solutions | Convergence Training blog and invites you to connect with him on LinkedIn.

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