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Solutions for
K-12
Educator & Staff Training
Educator & Staff Training
Improve compliance and deliver critical professional development with online courses and management system
Learn moreStudent Safety & Wellness Program NEW
Student Safety & Wellness Program
Keep students safe and healthy with safety, well-being, and social and emotional learning courses and lessons
Learn moreProfessional Growth Management
Professional Growth Management
Integrated software to manage and track evaluations and professional development and deliver online training
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your school community to ask for help to improve school safety and prevent crises before they occur
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreHigher Education
Student Training
Student Training
Increase safety, well-being, and belonging with proven-effective training on critical prevention topics
Learn moreFaculty & Staff Training
Faculty & Staff Training
Create a safe, healthy, and welcoming campus environment and improve compliance with online training courses
Learn moreCampus Climate Surveys
Campus Climate Surveys
Simplify VAWA compliance with easy, scalable survey deployment, tracking, and reporting
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your faculty, staff, and students to take an active role in protecting themselves and others
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreIndustrial
Industrial Skills Training
Industrial Skills Training
Close skills gap, maximize production, and drive consistency with online training
Learn morePaper Manufactuing Training
Enhance worker expertise and problem-solving skills while ensuring optimal production efficiency.
HR / Professional Development
HR / Professional Development
Provide role-specific knowledge, develop skills, and improve employee retention with career development training.
Learn moreAnti-Harassment and Diversity, Equity & Inclusion
Anti-Harassment and Diversity, Equity & Inclusion
Navigate an ever-evolving workforce with DE&I and Harassment Prevention Compliance training
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Assign, track, and report role-based skills and compliance training for the entire workforce
Learn moreEHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for the Industrial Workforce
Learn moreSafety Communication
Safety Communication
Enhance the safety for the industrial workforce with two-way risk communications, tools, and resources
Learn moreFire Departments
Training Management
Training Management
A training management system tailored for the fire service--track all training, EMS recerts, skill evaluations, ISO, and more in one place
Learn moreCrew Shift Scheduling
Crew Shift Scheduling
Simplify 24/7 staffing and give firefighters the convenience of accepting callbacks and shifts from a mobile device
Learn moreChecks & Inventory Management
Checks & Inventory Management
Streamline truck checks, PPE inspections, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreExposure and Critical Incident Monitoring NEW
Exposure and Critical Incident Monitoring
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreEMS
Training Management and Recertification
A training management system tailored for EMS services—EMS online courses for recerts, mobile-enabled skill evaluations, and more
Learn moreEMS Shift Scheduling
EMS Shift Scheduling
Simplify 24/7 staffing and give medics the convenience of managing their schedules from a mobile device
Learn moreInventory Management
Inventory Management
Streamline vehicle checks, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreWellness Monitoring & Exposure Tracking NEW
Wellness Monitoring & Exposure Tracking
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreLaw Enforcement
Training and FTO Management
Increase performance, reduce risk, and ensure compliance with a training management system tailored for your FTO/PTO and in-service training
Learn moreEarly Intervention & Performance Management
Early Intervention & Performance Management
Equip leaders with a tool for performance management and early intervention that helps build positive agency culture
Learn moreOfficer Shift Scheduling
Officer Shift Scheduling
Simplify 24/7 staffing and give officers the convenience of managing their schedules from a mobile device
Learn moreAsset Mangagement & Inspections
Asset Mangagement & Inspections
Streamline equipment checks and vehicle maintenance to ensure everything is working correctly and serviced regularly
Learn more911 Emergency Communications
Training Management System
Training Management System
Track and manage all your employee training, certifications, and policies in one system
Learn morePersonnel Scheduling
Personnel Scheduling
Simplify shift scheduling and equip your Telecommunicators with an app to help manage their complex 24/7 schedules
Learn morePerformance, Conduct & Early Intervention
Performance, Conduct & Early Intervention
Protect the mental wellbeing of your Telecommunicators and improve QA
Learn moreAsset Management & Inspections
Asset Management & Inspections
Simplify ECC inspections, maintenance, and inventory management
Learn moreFederal & Military Training Management
Federal & Military Training Management
A mission-ready ecosystem for training and compliance
Learn moreLocal Government Training Management
Local Government Training Management
Technology to train, prepare, and retain your people
Learn moreState Regulatory and Standards Management
State Regulatory and Standards Management
Purpose-built standards and training software to manage compliance
Learn moreAEC
Learning Management System (LMS)
Learning Management System (LMS)
Ensure licensed professionals receive compliance and CE training via online courses and learning management.
Learn moreOnline Continuing Education
Keep AEC staff licensed in all 50 states for 100+ certifications with online training
Training
Drive organizational success with training that grows skills and aligns with the latest codes and standards
EHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for AEC Worksites
Learn moreSafety Communication
Safety Communication
Enhance AEC workforce safety with two-way risk communications, tools, and resources
Learn moreCasino
Anti-Money Laundering Training NEW
Anti-Money Laundering Training
Reduce risk in casino operations with Title 31 and Anti-Money Laundering training compliance
Learn MoreEmployee Training
Employee Training
Deliver our leading AML and casino-specific online courses to stay compliant with national and state standards
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Streamline training operations, increase employee effectiveness, and reduce liability with our LMS for casinos
Learn moreEHS Management
EHS Management
Simplify incident reporting to OSHA and reduce risk with detailed investigation management
Learn moreEmployee Scheduling
Employee Scheduling
Equip your employees with a mobile app to manage their schedules and simplify your 24/7 staff scheduling
Learn moreIndustries
Industry
Resources
Company
Course Center
Since their inception, Learning Management Systems have provided organizations with a platform to keep their workforce trained, educated and compliant.
But with rapid advancements in technology, the need to enable, equip and empower employees to work more effectively and efficiently in the workplace has become paramount. Previously, what an employee learned had a years-long shelf life; now, knowledge and skills can be rendered obsolete in months.
Now, organizations must reimagine their learning and development from a static LMS program to a living, breathing thing with automated performance support – or find themselves grappling with an ill-equipped workforce.
To keep pace with demanding industry changes and evolutions, technology facilitates learning new skills that can be more rapidly acquired and lead to career development and advancement.
Employees can continuously improve upon existing skills and acquire new skills by incorporating learning into everyday work experience, progressing at their own pace or as their needs or goals dictate.
The concept of career-long learning, through the approach of the 70-20-10 rule – 70 percent experiential, on-the-job learning, 20 percent social learning, and 10 percent formal learning through training – reinforces the importance of informal learning for career development.
Once a learner has defined a career path within their organization and has identified the skills, steps, and certifications necessary to advance, they can make consistent progress and take small steps every day to achieve their long-term goals.
But before we can address how, exactly, automated performance support can help train and educate a workforce, we must first understand the science of learning with a quick refresher on how our brains forget – and how they retain information, too.
As we’ve discussed previously, the Ebbinghaus Forgetting Curve suggests that within one hour, people forget an average of 50 percent of the information presented, 70 percent within 24 hours, and 90 percent within a week.
With modern content, robust backend data-collection capabilities, and mobile delivery options, organizations can make great instructional strides. However, to see actual operational benefits, there needs to be a focus on knowledge application.
Point-of-need instructional access is, of course, the answer. Organizations can prompt productivity gains by providing performance support tools that allow workers to review training materials as they navigate their day-to-day duties. In fact, this kind of access is in demand among modern learners as approximately 56 percent prefer to apply newly learned techniques in real time.
That immediate recall and subsequent on-the-job application interrupt the forgetting curve at its earliest stage of decline. In fact, research has shown that when a student learns from, interacts with, and has an impact on the real world, higher retention of learning will occur.
Performance Support Tools are point-of-need, job-specific learning aids that help learners perform better. In fact, according to one expert, ‘Integrating resources in the workplace … to get the tools and resources [to employees] while actively working is the goal. Work process and roles are the primary filters. The mechanisms vary: portals, performance-centered workflow interfaces, enterprise applications, integration projects, etc, but what’s important is that performer be able to name that tune in one note, to perform in exemplary fashion.’
Still not convinced that performance support tools are the answer? Consider just a few of the benefits.
Automated performance support takes your LMS to the next level, serving to not only deliver real-time information and knowledge, but also guidance and support at the learner’s exact moment of real-time application to increase the impact of formal training. The future of learning and development is here – is your organization ready?