Have you visited our upgraded Help section lately? TargetSolutions’ comprehensive Help section is a great tool for supplemental training and tutorials on how to operate the platform. We have focused on making the Help section user-friendly, providing you with detailed step-by-step instructions and video tutorials on all of the applications available in the site.
It is our mission to provide valuable support to all of our clients. We want your experience with TargetSolutions to be a successful one. We encourage you to explore the upgraded Help section and see for yourself! To get started, please click on the Help tab inside your organization’s customized TargetSolutions site. A new window featuring the Help section will open (pictured below).
Browse Home Page Support is targeted toward standard users while Browse Administrator Support provides administrators with FAQs on commonly asked questions and step-by-step tutorials about operating the applications within the site. Watch Video Tutorials provides you with video tutorials on all of the applications. There is also a Live Help section that enables users and admins to chat with a TargetSolutions support team member. This feature is available Monday to Thursday from 8 a.m. to 5 p.m. (PST) and on Fridays from 8 a.m. to noon (PST).
For more information on any of these tools, please feel free to contact TargetSolutions toll-free at (800) 840-8048.