The Customer Dominion Energy is a Fortune 500 power and energy company headquartered in Richmond, Virginia. It services nearly 7.5 million customers in 18 states and has over 20,000 employees. The Situation As we enter the summer months and outdoor…

Managing a city’s assets, equipment, and inventory is a big and complex task. Even when considering just one city department—the fire department—it is a big daily chore to document maintenance, repairs, inventory counts, vehicle and equipment checks, turnout gear orders,…

The Customer This client is a publicly-traded utility company that provides electricity and gas to millions of customers on the West Coast of the United States. The Situation During the pandemic, many cities across the country faced a rise in…

The Customer This client is a publicly-traded utility company that provides electricity and gas to millions of customers on the West Coast of the United States. The Situation This utility client has thousands of employees working in offices and workers…

About an hour south of Seattle, Washington, West Pierce Fire & Rescue (WPFR) provides suppression, extraction, and special ops rescue (collapse, ropes, water, boat, etc.) for Lakewood and University Place, plus contracted emergency services to the Town of Steilacoom. The…

Richmond Hill Fire and Emergency Services (RHFES) in Ontario, Canada, operates 24/7 to provide its community with fire suppression, technical rescue, HAZMAT, and medical assistance services. RHFES also runs Comm Division 9-1-1 dispatch for the department and five other fire…

Vector Evaluations+ vs. OTES 2.0 The District Ashtabula Area City School District (AACS), located in northern Ohio near Lake Erie, is committed to preparing every student for future success. AACS is made up of seven schools serving 3500 students and…

A health care worker noticed that people were congregating by the entrance of the hospital without wearing masks. There were also children near the elevators without masks on. The worker was concerned due to the presence of COVID-19 positive and…

The Customer Fairfield University is a private Jesuit University located in Fairfield, Connecticut. Fairfield has a total enrollment of 5,000 undergraduate and graduate students. The Situation Around 1:30 a.m. on a Friday night, an undergraduate Fairfield University student smelled natural…