On-demand Webinars

March 2, 2022

How Diversity and Inclusion Practices Can Guide Trauma-Informed Leadership in Uncertain Times


Higher Education


Diversity & InclusionHigher EducationSpecial OverrideStaff Training

Webinar Details

Higher Education and Student Affairs are being reshaped by the impact of the COVID-19 pandemic, continued racial injustice and violence, and uncertainty about what this will mean for leaders, personally and professionally. Campus leaders have a great deal to consider when managing and responding to the emotional toll being experienced by their teams, students, and even themselves. During these continued uncertain times, adopting a trauma-informed leadership approach by integrating the principles of diversity, inclusion and belonging, can help leaders become more self-aware and better able to connect to and support colleagues and students while also taking care of themselves. The current circumstances demand more from us, and from our organizations than ever before. This webinar invites participants to consider how implementing a trauma-informed leadership approach can help them to better understand and appreciate the impact of emotional trauma in their work and how to build up resilience to support students, colleagues and their own success.

Learning Objectives:

  • Understand what trauma-informed leadership is and what it looks like.
  • Discuss the connection between trauma-informed leadership and principles of diversity, inclusion and belonging.
  • Reflect on the value and the implications of adopting a trauma informed leadership approach.
  • Learn specific inclusion and belonging strategies to incorporate in leading self and others.
  • Explore how to build up and leverage resilience during challenging and uncertain times.


Additional Resources

Presentation Slides >


Dr. Angela Batista

Founder and CEO of Batista Consulting Services, LLC | 2020-21 NASPA (Student Affairs Administrators in Higher Education) Board Chair


Dr. Angela E. Batista is a passionate certified Coach, author, speaker, DEI strategist, facilitator and diversity, equity and inclusion consultant. She is the Founder and CEO of Batista Consulting Services, LLC and the 2020-21 NASPA (Student Affairs Administrators in Higher Education) Board Chair. She is also the lead editor of the 2018 publication, Latinx/a/os in Higher Education: Exploring Identity, Pathways, and Success.

With decades of leadership and professional experience, Angela is the former Vice President of Student Affairs and Institutional Diversity and Inclusion at Champlain College. She has worked in K-12 and higher education institutions across the United States and also held senior level positions at Oregon State University, the University of Southern Indiana and Mills College. She also worked at the University of Vermont and Lynn University. Angela is a former Marriage and Family Therapist and an experienced high school teacher, counselor and administrator.

In addition to being an award-winning teacher and higher education leader, Angela is recognized as an expert, both nationally and internationally, and has received multiple awards. In 2020, she was named as a NASPA Pillar of the Profession and has received several other honors and awards, including the 2017 NASPA Latinx/a/o Knowledge Community (LKC) Service Award and the 2013 NASPA LKC Administrator of the Year Award. The University of Vermont established the Angela Batista Social Justice Award, awarded to an undergraduate student every year, in 1999.

Angela earned her doctorate in Leadership from Nova Southeastern University and her master’s degree from the University of Vermont. Her undergraduate work was completed at Brooklyn College in New York City. Additionally, Angela earned Coaching Certification from the Academy of Creative Coaching, an International Certificate in Gestalt Leadership and Organization Change, Appreciative Inquiry Certification, from The David L. Cooperrider Center for Appreciative Inquiry and a Certificate in Diversity and Inclusion from Cornell University. More information about Angela and her work can be found at www.drangelabatista.com. Follow Angela on LinkedIn at or via Twitter @drangelabatista.