GT: When you first heard about Guardian Tracking, what were some of the biggest struggles your agency was going through? DPD: Not so much struggles, but looking for an easy and simple method of documenting employee behavior and conduct throughout…

“Finding people to work on Michigan's first responder frontlines is harder than it has ever been, according to veterans in the emergency service industry,” this ABC news source reports. Many contributing factors are outside the control of fire and EMS…

The holiday season can be even busier and more stressful for many first responders and their families than at other times of the year. Missing family time, responding to tough calls, mental health issues, and burnout are year-round factors, but…

The Village of Buffalo Grove, IL, Fire Department—located in a suburb north of Chicago had a large group of personnel retire around the same time, which created some issues and some opportunities. Anyone who has served in the fire service…

About the Customer Northwest Volunteer Fire Department (VFD) in Texas is a combination fire department with both volunteer and full-time employees. It is comprised of four stations with more than 100 employees and volunteers. Located outside of Houston, TX, Northwest…

September is Suicide Prevention Awareness Month and the commemoration of the 20th anniversary of the 9/11 attacks. As the month comes to an end, we are reminded of the continual importance of, and need for, supporting one another, especially our…