Anger, Violence, and Conflict in the Workplace
Conflict and anger are common issues faced by supervisory staff. In some cases, conflict and anger can lead to violence. The Occupational Safety and Health Administration (OSHA) reports that 564 workplace homicides were committed in 2005. Management staff can create a healthier work environment and help prevent anger from escalating into violence by learning to manage employees with apparent or suspected behavioral problems, employees who are consistently angry or disgruntled, and employees who show signs of potential violence. This course will provide tips on resolving conflict, disciplining employees with anger or behavioral problems, and avoiding potential liability.
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Frequently Asked Questions
What operational challenges does this course address?
This course addresses workplace-violence prevention, threat recognition, and de-escalation challenges related to Anger, Violence, and Conflict in the Workplace. Conflict and anger are common issues faced by supervisory staff. In some cases, conflict and anger can lead to violence.
What real-world situations or incidents is this training designed to prepare personnel for?
The training is designed to prepare personnel for active-shooter events, targeted violence, workplace bullying, and other threatening or violent situations personnel may encounter associated with Anger, Violence, and Conflict in the Workplace. Conflict and anger are common issues faced by supervisory staff. In some cases, conflict and anger can lead to violence.
What safety or compliance concerns does this course help organizations address?
This course helps organizations address workplace-violence-prevention program requirements and the organization’s duty-of-care obligations tied to Anger, Violence, and Conflict in the Workplace. It supports stronger awareness, more consistent practices, and better day-to-day decision-making in recognizing and responding to threatening situations.
Which personnel or departments would benefit most from this training?
This training is most relevant for all employees and supervisors, particularly those responsible for workplace safety and emergency-response planning, along with organizations seeking to strengthen knowledge, consistency, and role-specific readiness connected to Anger, Violence, and Conflict in the Workplace.
How can this course support department readiness, consistency, or professional development?
This course can support department readiness and professional development by strengthening threat-recognition skills and improving organizational readiness to prevent and respond to workplace violence related to Anger, Violence, and Conflict in the Workplace.
How does this course fit into a broader training program?
This course fits well within a broader training program focused on workplace-violence-prevention and employee-safety training. It can be used to support onboarding, refresher training, continuing education, and more consistent performance across departments and teams.
