Georgina Fire and Rescue Services composite department in Ontario, Canada, has three stations providing 24/7 coverage for various services, including fire suppression, medical aid response, hazardous materials response, and ice and water rescue response. With 40 full-time and 60 volunteer…

As one of the main entry points into Arizona from California and home to a growing number of industries and facilities, Goodyear, AZ, has experienced a significant swell in population over the last few years and expects it to continue.…

A utilities worker noticed two holes in a roadway between vaults being used by workers for substation repair. They suspected that there may be a larger cavity underneath the asphalt. This could lead to road collapse and significant worker injury. Download the…

Most people would probably be very surprised to learn how many local government agencies are still using archaic systems. Budget limitations no doubt play a big role in technology advancements. However, when you consider the painful processes imposed upon our…

Union Emergency Medical Unit (Union EMU) provides EMS for the Township of Union in one of New Jersey's most densely populated counties with over 57,000 residents in a 9.4-mile radius about 12 miles outside Midtown NYC (source). Ensuring proper training,…

“Not only is the casino gaming industry highly regulated, but we are required by Navajo law to provide specific training and report completion status on a moment’s notice. Vector Solutions’ online AML courses and Vector LMS for Casinos solved all…

About an hour west of downtown Chicago, Tri-Com Central Dispatch handles emergency communications for police, fire and EMS; they receive an average of 125,000 9-1-1 calls each year. Joe Schelstreet, Executive Director, and Andrew Kunstler, Training Coordinator, manage the training…

The management team wanted to improve crowd safety and quickly communicate pertinent information with volunteers during the multi-day tournament so that they could prevent security incidents and provide help when needed. Download the Professional Golf Tournament Use Case (PDF)

An employee at a restaurant on the APSU campus received several prank calls throughout the day. Around 4:30pm, the employee received another call where a bomb threat was made. The employee immediately alerted campus police. APSU needed to quickly and…