The Customer This client is a publicly-traded utility company that provides electricity and gas to millions of customers on the West Coast of the United States. The Situation This utility company has thousands of workers completing installments and repairs in…

The Cape Canaveral Volunteer Fire Department (CCVFD) in Florida has been serving the City of Canaveral and the Canaveral Port Authority since 1962. In the early years, the combination department only responded to fire and motor vehicle crashes, but today…

Battalion Chief Matt Barnes of the Southern Marin Fire Protection District (Calif.) considers himself a student of lifelong learning, so serving as his department’s training officer for the last 15 years has been a natural fit. Searching for a way…

There are 18 different municipal and special district fire departments spread across 280 square miles of land that make up Florida’s Pinellas County. Each department runs independently but utilizes the same dispatch system and operating procedures when responding to an…

In western Texas sits the city of El Paso practically at the intersection of Texas, New Mexico, and Mexico. El Paso's nearly 700,000 residents in the city's roughly 260 square miles rely on the El Paso Fire Department to provide…

Like all fire departments, Oceanside Fire Department has a critical need to make sure its firefighter training records are accurate. That need came into focus not too long ago when the ISO came to audit the Southern California agency’s training…

Thanks to being located just 40 miles west of the fastest growing city in Tennessee, Nashville, the city of Dickson is also experiencing significant growth. To meet the needs of an expanding city, the City of Dickson Fire Department is…

The Customer With decades of experience in the plastics industry, Stelray Plastic Products, Inc. is a leader in precision injection molding and mold building for industries such as medical, aerospace, consumer appliance, and many others. The company maintains a 35,000…

The Customer The Customer Gresham Smith is an international architecture, engineering, and design firm with approximately 950 highly-skilled team members working closely with clients to improve the cities and towns we call home. For over 50 years, Gresham Smith has…