WHO ARE WE?
Vector Solutions is a leader in eLearning and performance support, providing award-winning SaaS solutions. The company delivers continuing education (CE), training, technology, and performance management solutions to a broad range of industries, including education, public safety, industrial, IT and architecture, engineering, and construction (AEC) sectors. Its brands include RedVector, Convergence Training, TargetSolutions, SafeSchools, SafeColleges, Exceptional Child, TeachPoint, Not Anymore, Casino Essentials and the Institute for Certified Gaming Industry Professionals (ICGIP), IndustrySafe, LiveSafe, and DiversityEdu.
Chief Information Officer
4890 W. Kennedy Boulevard, Suite 300
Tampa, FL 33609
WHAT INFORMATION DOES VECTOR SOLUTIONS COLLECT?
Generally, we collect two types of information when you are using our Websites – information you provide us and information collected by tracking and monitoring, which may include, for example, training plans, courses taken and completed, certifications earned, and the like.
The personal information that Vector Solutions requests from you may include your name, address, email address, telephone number, driver’s license number and professional license number. Much of www.VectorSolutions.com and our Websites is accessible to you without your providing personal information.
However, Vector Solutions requires that you register and provide personal information to enable you to utilize certain features of www.VectorSolutions.com, including subscribing for Vector Solutions’ courses and being issued a username or password. The personal information that you provide must be accurate, complete, and current.
In addition, you submit your personal information to Vector Solutions in order to receive company updates, press releases, or other special offers from Vector Solutions and select business sponsors.
Vector Solutions educational assessments and surveys may ask questions based on race, gender identity, sexual orientation, etc. When we receive survey responses, we take steps to anonymize them and will only share responses on a fully anonymized and aggregated basis. Vector Solutions educational assessments and surveys may ask questions based on race, ethnicity, sexual preference, etc. When we receive surveys, we take steps to fully anonymize it and will only share responses on a fully anonymized and aggregated basis. Vector Solutions extracts information from survey data before analyzing such data in an aggregated research setting.
HOW DOES VECTOR SOLUTIONS USE THE INFORMATION COLLECTED?
Vector Solutions uses your personal information within Vector Solutions’ internal organization to process any selections that you may make using www.VectorSolutions.com or any of our Websites and to create, develop, operate, deliver and improve our products and services.
Vector Solutions may share your personal information with select third parties for fulfillment of services and features. For example, we will share your personal information with (i) credit card companies for processing your tuition if you register for Vector Solutions courses; (ii) state licensing agencies if you elect to have Vector Solutions report your professional licensing requirements to those agencies; (iii) select business sponsors; (iv) professional organizations who refer you to www.VectorSolutions.com or any of our Websites; (v) vendors whose products you order via www.VectorSolutions.com or any of our Websites; and (vi) course providers in order to issue you points and certificates earned by successfully completing coursework.
Vector Solutions may share or disclose your personal information when it determines, in its sole discretion, that the disclosure of such personal information is necessary to identify, contact, or bring legal action against you if you may be: (i) causing intentional or unintentional injury to another; (ii) interfering with another’s rights or property, including Vector Solutions’ rights or property; (iii) violating any applicable law, rule or regulation; or (iv) such disclosure is required by any applicable law, rule or regulation.
Your personal information may be accessible to the United States government, courts or law enforcement or regulatory agencies through the laws of the United States.
Vector Solutions may also share or disclose your personal information (i) with necessary third parties in connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all of our assets or functions where personal information is transferred or shared as part of the business assets; and (ii) with persons of your choosing and at your discretion, should the product you are subscribed to allow for that functionality.
If you transmit, submit or post information to www.VectorSolutions.com or any of our Websites that is not, or does not contain, personal information, you automatically grant Vector Solutions the royalty-free, non-exclusive right and license to use, copy, format, adapt and/or to incorporate the same in other data and content viewable on, contained in, or downloadable from, www.VectorSolutions.com or any of our Websites.
WHAT IS VECTOR SOLUTIONS’ OPT-OUT POLICY?
You may at any time request a copy of the personal information that you provided and elect to revoke (“opt-out”) the information provided. We reserve the right to review and in our sole discretion decline your request or deny it as permitted by law.
In order to opt-out, you may contact your employer, your System Administrator, or Vector Solutions at support.lms(at)vectorsolutions.com. Vector Solutions will accordingly furnish you with a copy of your personal information or change its records to remove your personal information.
If you opt-out of providing your personal information, Vector Solutions will no longer use your personal information or share it with third parties. However, keep in mind that your opting-out of providing personal information may inhibit or cancel your ability to fully utilize www.VectorSolutions.com or any of our Websites to subscribe for Vector Solutions courses and to access or use some other features.
HOW CAN INFORMATION BE CORRECTED OR UPDATED
You may correct, update or change your personal information or change any selections you have made with regard to our use of that information after you have provided such information or selections to Vector Solutions via www.VectorSolutions.com, by contacting your employer, your System Administrator or Vector Solutions at support.lms(at)vectorsolutions.com.
Yes, Vector Solutions uses “cookies.” Cookies are small files that are written to the user’s hard drive or device through your Web browser (if you allow). This enables the site’s or service provider’s systems to recognize your browser and capture and to track and store preferential information about you as you use www.VectorSolutions.com or any of our Websites. Cookies can be used so that users do not have to re-enter data with each visit to our Websites. Cookies track your personal preferences and activities and to compile aggregate data about how our service is used, but in no way contain or refer to any personal information.
This information, oftentimes anonymous or aggregated, helps Vector Solutions serve you better by compiling user preferences to improve the features of www.VectorSolutions.com or any of our Websites. Vector Solutions may also share this aggregated information to third parties, but keep in mind that the aggregated information contains absolutely no personal information.
If you do not want www.VectorSolutions.com or any of our Websites’ cookies to be inserted into your hard drive, you can disable your hard drive’s ability to accept and receive cookies through your web browser. However, keep in mind that if you disable your hard drive’s ability to accept and receive cookies, you may not be able to fully utilize all of the convenience features of www.VectorSolutions.com or any of our Websites. For instance, you may have to log in your username or password more than once per session. To find out more about cookies, visit http://www.allaboutcookies.org/.
Note, we do not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our websites. To find out more about “do not track,” please visit http://www.allaboutdnt.com.
DOES VECTOR SOLUTIONS ISSUE USERNAMES AND PASSWORDS?
You may be issued a username or password by Vector Solutions to utilize certain features of www.VectorSolutions.com or any of our Websites. In order to receive a username or password from Vector Solutions for use on www.VectorSolutions.com, you will be required to submit personal information. You are responsible for keeping your usernames and passwords, if any, confidential.
You are responsible for any access, use or activities on www.VectorSolutions.com of any of our Websites under your username or password. For that reason, be sure to log off when you are finished using a shared computer.
WHAT KIND OF SECURITY DOES VECTOR SOLUTIONS USE?
The security of your personal information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your personal data from loss, misuse and unauthorized access, use, alteration or disclosure. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to take care when providing information in public areas of our Websites like message boards, which any website visitor can view.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Websites. Any transmission of personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Websites.
DOES VECTOR SOLUTIONS USE LINKS TO OTHER INTERNET WEBSITES?
The following applies to Scenario Learning, LLC Clients only:
Scenario Learning, LLC and its Clients are subject to the Family Educational Rights and Privacy Act (“FERPA”). As such, Scenario Learning, LLC acknowledges that: (a) Scenario Learning, LLC and its Clients are each providing educational services to the other that they would otherwise have to provide for themselves using faculty and staff; (b) each has a legitimate educational interest in the student education records that may be disclosed; and (c) Scenario Learning, LCC will be under the direct control of each Client User with respect to the use and maintenance of information from student education records. Scenario Learning, LLC acknowledges that the student education record it may receive is confidential and will use the information only for the purposes for which the disclosure was made. Scenario Learning, LLC will not re-disclose the information to any third party without prior written consent from the student and client. Scenario Learning, LLC works together with its Clients to share student education records in a manner that protects such records from disclosure.
The following applies to Not Anymore Client and Client’s Users only:
In addition to the security provided by the Client/Server technical design, Scenario Learning, LLC has a feature designed to prevent Not Anymore Client users from uniquely identifying the personal information from any individual user. For each Client (e.g., each school), an administrator is provided with access to an online portal that provides information about that Client’s User’s progress. The administrator has access to a Progress Report, which includes user-specific information as discussed above. Not Anymore Clients have access to a raw data report that includes all of the de-identified data. The de-identified data does not become available to the Client until at least 100 men and 100 women have completed the program. In addition, each time the full raw data report is opened the information is randomized. These protections ensure that a Client is not able to review the Users that have completed the program each day and try to match it up with data in the raw data report, thereby identifying the personal data from any individual User. Should a Not Anymore Client not meet the 100 men and 100 women minimum, they are not provided access to the raw data until after all Not Anymore Client Users have completed the program, and if the number of completions is still too low at that time, either the demographic data is removed from the raw data file altogether or with very small populations, the raw data is not provided at all.
Vector Solutions’ Websites and related services are not intended for use by children under the age of 13; however, we are committed to protecting children who make use of our SafeSchools Alert Service or SafeSchools Alert Mobile Application for reporting, managing, tracking and resolving incidents in compliance with applicable regulations in our efforts to keep children safe.
Information We Collect from Children
Your child’s School District has chosen to make the Safe Schools Alert Service and associated SafeSchools Alert Mobile Application (the “App”) available to its students (collectively referred to in this Section as the “Service”). Based on the School Districts’ authorization, this Service is made available on the premise that the School District has obtained any requisite parental consent. Children can access many parts of the SafeSchools Alert Service via the Mobile Application and our Websites and they can use its tip and incident reporting feature anonymously and without providing us with any personal information. We do not require sensitive or otherwise protected data about the user; however, we have no way to restrict users from entering information in the free form text areas of the App or via the Website. While children may voluntarily include personal information when they visit our Website or use the App to report an incident, Vector Solutions has no control over this. If the child chooses to share personal information when submitting a tip or reporting an incident, such information will be shared with the School District.
We only collect as much information about a child as is reasonably necessary for the child to participate in providing a tip or reporting an incident, and we do not condition his or her participation on the disclosure of any personal information or other information than is reasonably necessary. Your child, at his or her option, can elect to remain anonymous. The App only allows users to communicate with their School District’s administration and DOES NOT allow users to communicate with each other.
Information We Collect Directly
When first using the App, a child will be requested to provide us with the Organization Code provided by the child’s School District and the child’s confirmation that he/she is associated with the School District.
When your child uses the App, we may automatically collect information such as the IP address, browser type, operating system and device/hardware, general location, and other log in information, including the date and time of any reports made through the App.
Automatic Information Collection and Tracking.
We use technology to automatically collect information from our users, including children, when they access and navigate through the App or the Website and use certain of its features. The information we collect through these technologies may include a unique identification for the user’s device for installation of the App and the tip or report data provided by the user.
How We Use Your Child’s Information
We use the information we collect from your child to transmit the incident report to your child’s School District by an “anonymous user,” unless the child has elected to include personal information. Your child may voluntarily provide information in a report or when using the Service or the App, that allows the School District to identify them, but the Service and the App do not require or encourage children to provide personal information. Any information provided by the child is used to manage, track, and resolve reported incidents for the purpose of keeping children safe.
Our Practices for Disclosing Children’s Information
We do not use or share children’s personal information other than as described in this section.
We may disclose aggregated information about many of our users, and information that does not identify any individual or device. In addition, we may disclose children’s personal information:
If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Vector Solutions, our customers or others, including to:
- protect the safety of a child;
- protect the safety and security of the App or our Services or
- enable us to take precautions against liability.
To law enforcement agencies or for an investigation related to public safety.
In addition, if Vector Solutions is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Vector Solutions’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.
Accessing and Correcting Your Child’s Personal Information
The Service and the App are designed to be used anonymously so parents may not be able to review reports. If the child has voluntarily submitted personal information as part of a report, parents may contact the School District directly to review such information. Parents have the right to refuse to permit further use or collection of their child’s personal information.
You may contact your child’s School District Administrators directly if you have any questions regarding how your child’s data is collected and used or if you would like to correct or remove your child’s information or to change or withdraw your consent to use such information.
You may contact Vector Solutions at:
4890 W. Kennedy Boulevard, Suite 300
Tampa, FL 33609
Attention: Chief Information Officer
Toll Free: 1.866.546.1212