Customer Service Overview
The goal of this course is to provide staff members with an overview of customer service skills while recognizing the importance of high standards of service. The course will review the definition of customer service, the importance of customer service, and strategies for customer service standards.
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Learning Objectives
Full Course (Support Services)
This version is designed for school support services.
Duration: 12 minutes
Language: EN
Full Course (Spanish)
Descripción General del Servicio de Atención al Cliente
Duration: 16 minutes
Language: ES
Full Course (Administrators)
This version is designed for school administrators.
Duration: 14 minutes
Language: EN
Full Course (Teachers)
This version is designed for school teachers.
Duration: 12 minutes
Language: EN
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