Know the Law: The Fair Debt Collection Practices Act (FDCPA)
Explore the essential principles of the Fair Debt Collection Practices Act (FDCPA) and, for debt collectors in California, the Rosenthal Fair Debt Collection Practices Act (RFDCPA) plus an overview of California’s Senate Bill 1286 (SB 1286).
These acts are designed to protect consumers from abusive debt collection practices. This course provides a clear and comprehensive overview of the FDCPA, detailing what it is, how it governs debt collection practices, and what steps debt collectors must take to ensure compliance. Learners will gain practical insights into maintaining ethical and lawful debt collection standards while fostering trust and transparency with consumers.
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Course Details
Learning Objectives
After completing this course, you will be able to:
- Identify key provisions of the Fair Debt Collection Practices Act (FDCPA) and the agencies responsible for its enforcement.
- Apply FDCPA requirements to avoid prohibited practices such as harassment, false representations, and unauthorized disclosures.
- Describe consumer rights under the FDCPA and their significance in debt collection practices.
- Demonstrate compliance with FDCPA regulations by analyzing scenario conversations with consumers and third parties.
