PMBOK® Guide – Sixth Edition: 18-Processes for Managing Project Communications

Project communications encompass a variety of deliverables such as project updates, project dashboards, performance metrics, status reports, schedule updates and details pertaining to the project budget or any of its constraints. Additionally, updates are made to the project management plan where details pertinent to stakeholder management, communications management, and project baseline activities can be found. Through this course, you will gain insight relevant to communication methods, information management systems and performance reporting activities that will be used as either tools or techniques while managing communications. You will also learn about the outputs or products of the manage communications process which are essentially project communications. Upon completion of this course, you will have a working knowledge of the inputs to manage communications, those being the communications management plan, work performance reports, enterprise environmental factors and organizational process assets.

Materials in this class are based on the text, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide)