Smart Leadership: Part 4 – Challenge the Process
If you keep your eyes open and periodically actually shut your mouth, and you have the courage to turn the mirror around on yourself, it’s amazing what you can learn and how you can change things.’ – Dick Nettell, corporate services executive for the Bank of America The leaders whose stories we excerpt talk about times when they turned around losing operations, started up new plants, developed new products or services, installed untested procedures, renewed operations threatened with closing, or released the creative spirit trapped inside stifling bureaucratic systems. The personal-best leadership cases were about radical departures from the past, about doing things that had never been done before, about going to places not yet discovered. In many cases, the magnitude of results was in the hundreds of percent. In ‘Challenge the Process,’ you’ll see how leaders understand that change is a constant, and proactive individuals seize the moment and use times of change to create something better than previously thought possible. This is the fourth in a series of courses adopted from the highly respected book, The Leadership Challenge , written by James Kouzes and Barry Posner.
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Frequently Asked Questions
What operational challenges does this course address?
This course addresses leadership decision-making, team motivation, and organizational-change challenges related to Smart Leadership: Part 4 – Challenge the Process. If you keep your eyes open and periodically actually shut your mouth, and you have the courage to turn the mirror around on yourself, it’s amazing what you can learn and how you can change things.’ – Dick Nettell, corporate services executive for the Bank of America The leaders whose stories we excerpt talk about times when they turned around losing operations, started up new plants, developed new products or services, installed untested procedures, renewed operations threatened with closing, or released the creative spirit trapped inside stifling bureaucratic systems. The personal-best leadership cases were about radical departures from the past, about doing things that had never been done before, about going to places not yet discovered.
What real-world situations or incidents is this training designed to prepare personnel for?
The training is designed to prepare personnel for real workplace leadership situations, such as guiding a team through change, resolving conflict, and building trust during uncertainty associated with Smart Leadership: Part 4 – Challenge the Process. If you keep your eyes open and periodically actually shut your mouth, and you have the courage to turn the mirror around on yourself, it’s amazing what you can learn and how you can change things.’ – Dick Nettell, corporate services executive for the Bank of America The leaders whose stories we excerpt talk about times when they turned around losing operations, started up new plants, developed new products or services, installed untested procedures, renewed operations threatened with closing, or released the creative spirit trapped inside stifling bureaucratic systems. The personal-best leadership cases were about radical departures from the past, about doing things that had never been done before, about going to places not yet discovered.
What safety or compliance concerns does this course help organizations address?
This course helps organizations address consistent, values-driven leadership practices and accountability expectations for anyone in a leadership role tied to Smart Leadership: Part 4 – Challenge the Process. It supports stronger awareness, more consistent practices, and better day-to-day decision-making when leading teams through day-to-day challenges.
Which personnel or departments would benefit most from this training?
This training is most relevant for current and aspiring leaders, supervisors, and managers, along with organizations seeking to strengthen knowledge, consistency, and role-specific readiness connected to Smart Leadership: Part 4 – Challenge the Process.
How can this course support department readiness, consistency, or professional development?
This course can support department readiness and professional development by strengthening leadership capability and building more consistent leadership practices across supervisors and managers related to Smart Leadership: Part 4 – Challenge the Process.
How does this course fit into a broader training program?
This course fits well within a broader training program focused on leadership development and succession-planning efforts. It can be used to support onboarding, refresher training, continuing education, and more consistent performance across departments and teams.
