Table Service and Hospitality Etiquette
60 minutes
SKU: JCOM-90017
Master the art of professional table service, from setting the table to serving guests with grace and attentiveness. The course also covers hospitality etiquette that ensures guests feel valued and cared for.
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Course Details
Learning Objectives
By the end of this course, you will be able to:
- Service Styles & Standards – Overview of American, French, Russian, and buffet service styles.
- Table Setting Protocols – Proper arrangement of place settings, glassware, and flatware.
- Order Taking & Menu Knowledge – Understanding menu items, specials, and making recommendations.
- Serving Food & Beverages – Correct serving order, timing, and handling of dishes.
- Guest Interaction Etiquette – Professional, courteous communication that enhances the dining experience.
- Handling Special Requests – Accommodating dietary needs, allergies, and special occasions.
- Problem Resolution – Addressing guest complaints or service issues promptly and professionally.
- Professional Appearance & Conduct – Maintaining grooming, uniform standards, and positive body language.
Specs
Intended Audience
Intermediate
