Vector Solutions Earns New York State Accreditation for Its Dispatch Training Catalog

New Public Safety Telecommunicator course approvals give New York telecommunicators access to pre-approved online continuing education, supporting license renewal requirements and strengthening ongoing compliance.

TAMPA, Fla. — Vector Solutions, a leading provider of software and online training solutions for public safety and other industries, announced it has secured a new Public Sector accreditation in New York in support of its recently launched online telecommunicator training catalog, expanding access to approved continuing education for the state’s public safety telecommunicators.

The approval comes from the New York State Interoperable and Emergency Communication Board (SIEC Board) for the Public Safety Telecommunicator license. In total, 34 Vector Solutions courses, totaling 36.5 hours, have been approved and are now available through the TargetSolutions Certified Credential: NY State – Public Safety Telecommunicator, as well as through the Frontline License: NY – Public Safety Telecommunicator.

New York joins a growing list of states where Vector Solutions has earned Dispatch accreditation, including Georgia, Michigan, Mississippi, New Mexico and Texas, as the company continues to expand nationwide access to approved continuing education for dispatchers and telecommunicators.

New York requires continuing education courses to receive regulatory approval before they can be used toward Public Safety Telecommunicator license renewal. With this new accreditation, telecommunicators and their agencies can complete approved online training through Vector Solutions that:

• Supports required continuing education
• Reduces the risk of completing training that may not be accepted toward renewal
• Helps departments maintain accurate compliance records
• Strengthens audit readiness
• Expands access to flexible, high-quality online training

Vector Solutions does not report completions on behalf of telecommunicators; it remains the responsibility of the individual or their agency administrator to maintain and provide proof of completion to the SIEC Board.

“This approval reflects our ongoing commitment to giving dispatchers and telecommunicators the tools they need to stay compliant and mission-ready,” said Vector Solutions Director of Compliance & Accreditation Mikayla Graves. “As we continue to grow our Dispatch catalog, we’re focused on making sure agencies across the country have access to high-quality, pre-approved training close to home.”

For more information about Vector Solutions’ online training for emergency communications, visit  vectorsolutions.com/resources/course-catalogs/telecommunicator-online-course-catalog.

About Vector Compliance and Accreditation

Vector’s trusted compliance and accreditation program covers an extensive list of hundreds of regulatory bodies and licenses, is time-tested in its credibility and dependability, and is continually monitored, updated, and maintained by a team of experienced professionals. Vector has built a one-of-a-kind accreditation ecosystem that brings together accreditation experts, subject matter experts, learning experience designers and technology tools, including artificial intelligence, to ensure every training asset is verified to meet quality and compliance standards. Vector manages more than 1,500 individual course accreditations, supporting 1,000+ licenses across sectors.

About Vector Solutions for Emergency Communication Centers

Vector Solutions for Emergency Communication Centers is the leading Unified Agency Readiness Platform, helping 911 comm centers streamline operations, align personnel, and achieve better outcomes with less time and effort. Our solutions include the Frontline Public Safety Suite and help agencies improve their readiness goals through industry-leading software to manage training, policy reviews and accreditation proof tracking, quality assurance (QA), daily observation reports (DORs), shift scheduling, early intervention, performance management, and promoting a positive and transparent ECC culture. Trusted by more than 10,000 agencies and 2 million first responders, Vector helps comm centers achieve operational excellence. Learn more at vectorsolutions.com/industries/public-safety/911-ecc.

About Vector Solutions

Vector Solutions is the leading AI-enabled Performance Platform Powering Safe, Compliant, and Efficient Operations for the world’s most critical industries. Embedded into daily workflows to drive improvements in compliance, safety, performance, and preparedness, our software includes operational and workforce readiness, training management, industry-focused online course libraries, EHS management, workforce scheduling, asset management, evaluation and performance management, and more. With more than 24,000 clients, Vector powers the outcomes that matter most — saving time, ensuring compliance, embedding knowledge, reducing downtime, and safeguarding lives. For more information, visit www.vectorsolutions.com.