On-demand Webinars

October 1, 2026

Filling the Gaps: Simplifying Fire Department Callbacks

Industry:

EMSFirePublic Safety

Solution:

FireVector Scheduling

How to Respond to Unexpected Staffing Shortages More Efficiently

Unexpected staffing shortages are part of managing a fire department. When a shift needs to be filled quickly, finding available personnel while accounting for minimum staffing requirements and agency rules can add time and complexity to an already demanding scheduling process.

Watch this webinar recording to explore how a more streamlined approach to callbacks can help fire departments respond to staffing gaps and keep shifts covered. See how Vector Scheduling can help reduce the administrative burden of managing callbacks, support consistent staffing decisions, and give departments greater visibility throughout the process.

During this webinar, we cover how to:

  • Respond more efficiently when unexpected staffing gaps arise
  • Simplify the process of identifying personnel for callbacks
  • Apply department callback rules more consistently
  • Gain greater visibility into callback activity and staffing needs
  • Learn more about upcoming launch of CallbackAssist, which will transform Vector Scheduling

 

 

Presenter

Robbi King, Director, Solutions Engineer
Robbi King spent 27 years in public safety, including 13 years with Camden County, GA, Fire Rescue where he reached the rank of Assistant Chief. He also served more than 13 years as deputy coroner at the Camden County Coroner’s Office. As assistant chief in Camden County, King helped the agency with firefighting support, management of logistics, and administration of Vector Solutions’ training management platform. He now serves as a solutions engineer with Vector Solutions.

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