How DeKalb County Fire Rescue Department Improved ISO Rating with TargetSolutions


DeKalb County Fire Rescue Department, located in Northern Georgia, has utilized TargetSolutions' online system since 2011 and as a result, has improved its ISO rating and simplified training.

During the 2017 Vector Solutions Client Summit, TargetSolutions sat down with Battalion Chief Bill Voorhies of the DeKalb County Fire Rescue Department to discuss how he uses the platform for his department’s training. Chief Voorhies and his cadre have been using TargetSolutions’ online records management system since 2011 and he credits the platform’s Credential Management and ISO Training Tracker for revolutionizing how his department manages training.

The DeKalb County Fire Rescue Department's 26 stations respond to more than 80,000 annual calls throughout the region. Using TargetSolutions’ record tracking functionalities, DeKalb County Fire Rescue is able to ensure its personnel are up-to-date on training and can respond effectively to incidents involving hazardous materials, rescue, fire suppression and emergency medical services.

“We use Target (Solutions) for tracking training as well as credential management – keeping our firefighters and EMTs all certified with CPR or with their state certifications…the credential management part of the program really has streamlined our ability to keep up with that.”

Bill Voorhies, Battalion Chief, DeKalb County Fire Rescue Department

TargetSolutions’ ready-made courses and customizable credentials give DeKalb County the freedom to train according to their specific needs while satisfying state standards. Thanks to TargetSolutions’ Credential Manager, DeKalb County was able to easily generate paperless records of their department’s training for their ISO audit and saw an improved ISO rating.

When reflecting on their ISO review, Chief Voorhies recalled: “when the state came back around to look at our training records, they were very, very happy with the courses that are there (in the platform) that already meet state standards.”

Is your department looking for an improved ISO rating? For questions about TargetSolutions’ ISO Training Tracker, please contact us today (800) 840-8046!

Want to Know More?

Reach out and a Vector Solutions representative will respond back to help answer any questions you might have.