How DeKalb County Fire Rescue Department Improved ISO Rating with TargetSolutions

During the 2017 Vector Solutions Client Summit, TargetSolutions sat down with Battalion Chief Bill Voorhies of the DeKalb County Fire Rescue Department to discuss how he uses the platform for his department's training. Chief Voorhies and his cadre have been using TargetSolutions' online records management system since 2011 and he credits the platform's Credential Management and ISO Training Tracker for revolutionizing how his department manages training.

The DeKalb County Fire Rescue Department's 26 stations respond to more than 80,000 annual calls throughout the region. Using TargetSolutions' record tracking functionalities, DeKalb County Fire Rescue is able to ensure its personnel are up-to-date on training and can respond effectively to incidents involving hazardous materials, rescue, fire suppression and emergency medical services.

TargetSolutions' ready-made courses and customizable credentials give DeKalb County the freedom to train according to their specific needs while satisfying state standards. Thanks to TargetSolutions' Credential Manager, DeKalb County was able to easily generate paperless records of their department's training for their ISO audit and saw an improved ISO rating.

When reflecting on their ISO review, Chief Voorhies recalled: "when the state came back around to look at our training records, they were very, very happy with the courses that are there (in the platform) that already meet state standards."