The Might of Innovation: Meet the ISO Training Tracker


Managing your department's ISO training requirements is no easy task, but TargetSolutions' powerful ISO Training Tracker simplifies the entire process to save you time and money.

Once upon a time it would take hours, days, or even weeks to prepare for a dreaded Insurance Services Office (ISO) audit. Ask any experienced training officer, and they can probably tell you a horror story about their last ISO review.

Fortunately, there is an answer to help with managing your department’s ISO training requirements and reporting nightmares. That answer is TargetSolutions and its revolutionary ISO Training Tracker.

Equipped with a ready-made web-based package of online training courses and digital tracking reports, which are specifically built to meet the ISO’s stringent standards, it’s never been easier to manage ISO training hours.

How Does the ISO Training Tracker Work?

TargetSolutions, the fire service’s leading provider of computer-based training management applications, has built a system that automatically tracks completed assignments and generates detailed reports structured perfectly for the ISO’s reviewing process.

This one-of-a-kind solution blends online courses with instructor-led and drill-yard training activities. It comes packed with powerful features to ensure your training is right on par with the ISO’s requirements. Some of the highlights of the ISO Training Tracker include:

  • Credentials: Ensures recertification requirements are met through online application.
  • Custom Activities: Trackable electronic forms built specifically for an agency’s requirements.
  • Training Assignments: Ready-made training assignments covering ISO Driver Training, ISO Officer Training, ISO Hazmat Training, ISO Company Training and ISO Facilities Training.

The million-dollar question is if the ISO Training Tracker works? The answer is a resounding yes. The Oklahoma City Fire Department (OK), a battalion of nearly 1,000 personnel, not only simplified the management of its ISO training requirements, but also powered itself to a Class 1 ISO rating utilizing TargetSolutions’ ISO Training Tracker.

“Our training records are much improved so we’re better at capturing training at the station level than ever before,” said Chief Keith Bryant. “(TargetSolutions is) one of those pieces of technology that makes us better at what we do. This was something we needed for a long time and we’ve seen immediate improvements. The mass data that you have to collect and give to ISO for their rating, that’s more readily available with TargetSolutions. It’s better, more accurate.”

But what if your department already possesses a Class 1 rating? Is it worth it to change something that isn’t broken? Lieutenant William Riess of the Cherry Hill Fire Department (N.J.) already had a Class 1 rating prior to implementing TargetSolutions. Nonetheless, he praised the platform for streamlining a colossal task into something that can be completed efficiently.

“We were using about a dozen different programs to capture what TargetSolutions does for us in one. All of what we just went through is alleviated by going with TargetSolutions.”

Lieutenant William Riess, Cherry Hill Fire Department (N.J.)

Struggling to piece together spreadsheets, searching for records, and deciphering what training meets which requirements can make your head spin. With TargetSolutions’ innovative technology, achieving compliance has never been easier, or quicker. The platform offers easy-to-use technology that streamlines and simplifies the reporting process.

The ISO Training Tracker presents a slick interface to manage ISO training requirements.

“The amount of time I put into it was very minimal,” said Assistant Chief Douglas Cline of Horry County Fire Rescue (S.C.). “I created ISO reports, (the ISO field representative) asked for a couple other little things, and that was it. I probably spent less than 45 minutes on it because I could produce everything I had to produce before he got there.”

Battalion Chief Matt Barnes of the Southern Marin Fire Protection District (Calif.) echoed similar sentiments when asked about his latest ISO review with TargetSolutions.

“(The ISO) basically took my information and said, ‘thank you.’ I was anticipating a much more rigorous type of review but based off the categories TargetSolutions has pre-built, I was able to give specific hours for those categories and it helped a tremendous amount,” Barnes said.

Interested in learning more about the ISO Training Tracker? TargetSolutions’ world-class support team is always standing by to help you along the way. Diving into a brave new world of technology can be intimidating, but with TargetSolutions, you’re never alone.

This is the future of firefighter training. This is TargetSolutions.

About TargetSolutions

TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 4,000 organizations across the country using TargetSolutions’ innovative technology to solve their training challenges. For more information on TargetSolutions, check online at

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