After learning of the assailant, the security team for the energy company immediately used the broadcast messaging feature in the Vector Solutions LiveSafe mobile risk communication app to release a warning to all employees within a ten-block radius of the perpetrator, informing them of pertinent details and protocols. Unfortunately, none of the employees received the message because they had not downloaded the application.
Fortunately, no one in the walk-in center was hurt. Following the shooting, more than 1,500 employees downloaded LiveSafe, recognizing that it could have provided them with potentially life-saving information.