May 7, 2021 3 min read
Casino Industry Professionals Share Their Success Strategies With Vector Solutions
Industry:
Solution:
How are casino professionals using Vector Solutions’ (formerly known as Casino Essentials) to maintain Title 31 compliance, improve employee performance, and better their customer service at their casino properties?
Review the casino client success stories from those leveraging Vector Solutions’ online learning management system, Vector LMS for Casinos (formerly known as CELEXA, a Casino Essentials’ brand), to improve training for AML compliance, job performance, professional development, risk management, and communication at their properties.
Obtain valuable insight from your industry peers on how Vectors Solutions for Casinos can help your organization improve casino-specific training to better prepare your team.
Navajo Nation Gaming Enterprises | Client Success Story
Navajo Gaming sought out Vector Solutions to simplify and implement new training requirements to create a seamless learning management system customized to their unique needs in 2018 with Vector LMS for Casinos (formerly CELEXA, a Casino Essentials brand). Navajo Gaming is currently training over 60 online courses, including: Title 31 courses, Leadership Program courses, General Safety Program courses, COVID-19 Safety courses, Cage & Credit Operations Program courses, HR Compliance Program courses, their own custom content and more! In addition to the online courses, Navajo Nation utilizes the classroom management function where they monitor and track over 50 classroom courses in the LMS. The HR & Training Department trusts Vector LMS for Casinos to train, track and report the required training to ensure compliance and recognition for employees’ completion for performance evaluations.
“Not only is the casino gaming industry highly regulated, but we are required by Navajo law to provide specific training and report completion status on a moment’s notice. Vector Solutions’ online AML courses and Vector LMS for Casinos solved all of these issues for us.”
Pamela Dokis
Director of Training at Navajo Nation Gaming Enterprise
Spokane Tribe Casino Leverages Vector’s LMS to Manage Training for 360 Employees
Shortly after Spokane Tribe Casino opened its doors, they implemented Vector Learning Management System (LMS) for Casinos. With one system, all employee training is tracked and managed in one place and Norman can run a report to see where everyone is at with their training requirements.
“The videos are good and quizzes are essential for validating comprehension.”
Norman
Director of Training and Development for Spokane Tribe Casino
Four Winds Casinos | Client Success Story
Four Winds sought out Vector Solutions in 2012 to distribute property policy and procedures, and train staff on mandated annual courses. Vector LMS for Casinos (formerly CELEXA, a Casino Essentials brand) provided everything they were looking for in a seamless, online and secure learning management system.)
Four Winds is currently training staff on over 150 courses, including Vector Solutions casino-specific courses, along with custom policy acknowledgements, surveys, and custom resources at their four properties. The HR and Training Department relies on Vector LMS for Casinos to automate their training and tracking requirements, to ensure compliance, and to provide a safe environment for 2,200 employees across four properties.
“The biggest benefit of using the LMS is the variety of course offerings already available in the catalog, with the ability to customize them to meet our needs at Four Winds. We can add in an acknowledgment as a supplemental step and provide additional resources for better comprehension.”
Ross Ratliff
Employee Events & News Operations Manager
Chukchansi Gold Resort & Casino | Client Success Story
Chukchansi Gold Resort & Casino’s HR & Training Departments understood the taxing efforts of creating, scheduling, training, reporting and tracking annually required training for hundreds of employees in a classroom setting, so they implemented online training in 2018 with Vector Learning Management System (LMS) (formerly CELEXA, a Casino Essentials brand) to streamline and manage property-wide training in a secure LMS. They are currently training over 100 courses including: Title 31 courses, Leadership courses, COVID-19 Safety courses, IT & General Security courses, Customer Loyalty courses, HR Compliance courses and their custom content. The HR & Training Departments rely on Vector Solutions to simplify their team’s training schedules and verify completion status on all team member’s mandatory training.
“During the COVID-19 pandemic, or any other disruption to regular business, Vector LMS for Casinos helps us to keep our team members engaged in learning and ensure they are completing their required training in a timely manner. We no longer have to gather in large groups to verify they have adequate training to perform their jobs.”
Regina Manzano
Intern Assistant Director of HR and Kimberly Conway, Training Manager at Chukchansi Gold Resort & Casino
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About Vector Solutions
Vector Solutions for Casinos has been in the industry for over 10 years, as the leading SaaS provider for online Title 31 and Anti-Money laundering training, helping clients meet federal mandates for reporting certain currency transactions to uncover money laundering and other financial crimes. Over the years we have built a comprehensive gaming specific course catalog containing nearly 150 online training courses from Customer Loyalty, to Safety, Leadership Training and more, all hosted in our powerful Learning Management system, Vector LMS (formerly CELEXA, a Casino Essentials brand).
We proudly serve over 350 casinos nationwide. Vector LMS for Casinos is trusted by Boyd Gaming, Jack Entertainment, Bally’s Corporation, Four Winds Casinos, Wind Creek Hospitality, Desert Diamond Casinos, Muscogee Creek Nation Casinos, Delaware North Casinos, & Foxwoods Resort Casino and more! Our learning management system, Vector LMS for Casinos, is the most user-friendly platform on the market.
