911 Dispatch Scheduling Software

Easily schedule for any shift structure and ensure compliance with your minimal staffing service levels, overtime policies, and emergency communications center standards.

• Set position qualifiers and automate shift eligibility.
• Define limits, buffers, and blackout periods.
• Automate workflows with agency-defined rules.
• Automated shift bidding allows telecommunicators to select shifts based on predefined rules

Automate overtime hiring and reduce grievances with agency-defined, intelligent rules to fill open shifts and assign qualified staff to the right shifts and assignments.

• Set assignments by seniority and role.
• Customize additional agency-specific qualifiers.
• Better transparency reduces complaints.

Align Vector Scheduling pay codes with your payroll software to ensure paychecks are accurate. Automate reports to save time.

• Set multiple pay codes for roles, overtime, etc.
• Comprehensive reporting provides data insights into staffing trends.
• Easily pull overtime data to justify staffing needs.

Quickly call back telecommunicators to fill needs that arise quickly, like natural disasters and MCIs and get real-time updates as employees respond to available shifts.

• Anywhere notification with the native mobile app.  
• Notify by text, call, email, in-app.
• Telecommunicators can respond from their phone.

Vector Scheduling was designed for mission-critical operations like 911 emergency communications. When lives are at stake, you need the right tool for the job.

• Assignment support to safeguard staffing supervisors.
• Emergency Call Backs, shift buffers, and rest periods.
• 24/7 support to get help anytime you need it.