Solutions
Solutions for
K-12
K-12
Learn MoreEducator & Staff Training
Educator & Staff Training
Improve compliance and deliver critical professional development with online courses and management system
Learn moreStudent Safety & Wellness Program NEW
Student Safety & Wellness Program
Keep students safe and healthy with safety, well-being, and social and emotional learning courses and lessons
Learn moreProfessional Growth Management
Professional Growth Management
Integrated software to manage and track evaluations and professional development and deliver online training
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your school community to ask for help to improve school safety and prevent crises before they occur
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreHigher Education
Higher Education
Learn MoreStudent Training
Student Training
Increase safety, well-being, and belonging with proven-effective training on critical prevention topics
Learn moreFaculty & Staff Training
Faculty & Staff Training
Create a safe, healthy, and welcoming campus environment and improve compliance with online training courses
Learn moreCampus Climate Surveys
Campus Climate Surveys
Simplify VAWA compliance with easy, scalable survey deployment, tracking, and reporting
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your faculty, staff, and students to take an active role in protecting themselves and others
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreIndustrial
Industrial
Learn MoreIndustrial Skills Training
Industrial Skills Training
Close skills gap, maximize production, and drive consistency with online training
Learn morePaper Manufacturing Training
Enhance worker expertise and problem-solving skills while ensuring optimal production efficiency.
HR / Professional Development
HR / Professional Development
Provide role-specific knowledge, develop skills, and improve employee retention with career development training.
Learn moreAnti-Harassment and Diversity, Equity & Inclusion
Anti-Harassment and Diversity, Equity & Inclusion
Navigate an ever-evolving workforce with DE&I and Harassment Prevention Compliance training
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Assign, track, and report role-based skills and compliance training for the entire workforce
Learn moreEHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for the Industrial Workforce
Learn moreSafety Communication
Safety Communication
Enhance the safety for the industrial workforce with two-way risk communications, tools, and resources
Learn moreFire Departments
Fire Departments
Learn MoreTraining Management
Training Management
A training management system tailored for the fire service--track all training, EMS recerts, skill evaluations, ISO, and more in one place
Learn moreCrew Shift Scheduling
Crew Shift Scheduling
Simplify 24/7 staffing and give firefighters the convenience of accepting callbacks and shifts from a mobile device
Learn moreChecks & Inventory Management
Checks & Inventory Management
Streamline truck checks, PPE inspections, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreExposure and Critical Incident Monitoring NEW
Exposure and Critical Incident Monitoring
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreEMS
EMS
Learn MoreTraining Management and Recertification
A training management system tailored for EMS services—EMS online courses for recerts, mobile-enabled skill evaluations, and more
Learn moreEMS Shift Scheduling
EMS Shift Scheduling
Simplify 24/7 staffing and give medics the convenience of managing their schedules from a mobile device
Learn moreInventory Management
Inventory Management
Streamline vehicle checks, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreWellness Monitoring & Exposure Tracking NEW
Wellness Monitoring & Exposure Tracking
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreLaw Enforcement
Law Enforcement
Learn MoreTraining and FTO Management
Increase performance, reduce risk, and ensure compliance with a training management system tailored for your FTO/PTO and in-service training
Learn moreEarly Intervention & Performance Management
Early Intervention & Performance Management
Equip leaders with a tool for performance management and early intervention that helps build positive agency culture
Learn moreOfficer Shift Scheduling
Officer Shift Scheduling
Simplify 24/7 staffing and give officers the convenience of managing their schedules from a mobile device
Learn moreAsset Mangagement & Inspections
Asset Mangagement & Inspections
Streamline equipment checks and vehicle maintenance to ensure everything is working correctly and serviced regularly
Learn morePost and Regulatory Management
Post and Regulatory Management
Purpose-built standards and training software to manage compliance
Learn More911 Emergency Communications
911 Emergency Communications
Learn MoreTraining Management System
Training Management System
Track and manage all your employee training, certifications, and policies in one system
Learn morePersonnel Scheduling
Personnel Scheduling
Simplify shift scheduling and equip your Telecommunicators with an app to help manage their complex 24/7 schedules
Learn morePerformance, Conduct & Early Intervention
Performance, Conduct & Early Intervention
Protect the mental wellbeing of your Telecommunicators and improve QA
Learn moreAsset Management & Inspections
Asset Management & Inspections
Simplify ECC inspections, maintenance, and inventory management
Learn moreGovernment
Learn MoreFederal & Military Training Management
Federal & Military Training Management
A mission-ready ecosystem for training and compliance
Learn moreLocal Government Training Management
Local Government Training Management
Technology to train, prepare, and retain your people
Learn moreState Regulatory and Standards Management
State Regulatory and Standards Management
Purpose-built standards and training software to manage compliance
Learn moreArchitecture, Engineering & Construction
Architecture, Engineering & Construction
Learn MoreLearning Management System (LMS)
Learning Management System (LMS)
Ensure licensed professionals receive compliance and CE training via online courses and learning management.
Learn moreOnline Continuing Education
Keep AEC staff licensed in all 50 states for 100+ certifications with online training
Training
Drive organizational success with training that grows skills and aligns with the latest codes and standards
EHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for AEC Worksites
Learn moreSafety Communication
Safety Communication
Enhance AEC workforce safety with two-way risk communications, tools, and resources
Learn moreCasino
Casino
Learn MoreAnti-Money Laundering Training NEW
Anti-Money Laundering Training
Reduce risk in casino operations with Title 31 and Anti-Money Laundering training compliance
Learn MoreEmployee Training
Employee Training
Deliver our leading AML and casino-specific online courses to stay compliant with national and state standards
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Streamline training operations, increase employee effectiveness, and reduce liability with our LMS for casinos
Learn moreEHS Management
EHS Management
Simplify incident reporting to OSHA and reduce risk with detailed investigation management
Learn moreEmployee Scheduling
Employee Scheduling
Equip your employees with a mobile app to manage their schedules and simplify your 24/7 staff scheduling
Learn moreIndustries
Industry
Resources
Resource Center
Expert insights to boost training
Resource type
Course Catalogs
Company
Course Center
Taking what we discussed in our earlier post about common definitions a step further, the first ground rule is to collectively agree to conduct your search in a way that 1) centers the value of diversity and inclusion, and 2) addresses the harm that unconscious bias could have on your process and goals.
This way, when emotions are heightened because of bias or resistance to diversity initiatives, your team will have a common touchstone to remind them of what was initially agreed upon.
How do you think your fellow team members will react to a new diversity hiring initiative? Will the initiative be met with enthusiasm, or will some express discomfort or uncertainty?
If it’s the latter, that discomfort or uncertainty could fall under the umbrella of a common response to change called diversity resistance.
Diversity resistance can take many forms, such as:
• Refusing to participate in or endorse diversity initiatives or hiring goals
• Ignoring or disengaging from diversity-related conversations
• Requesting excessive or irrelevant data to justify the consideration of a diverse candidate
• Discrediting diversity initiatives without evidence
• Remaining silent in the face of discriminatory actions or policies
If feelings of diversity resistance go unaddressed, the hiring team will not be able to achieve a primary purpose of the search: to hire the best candidate.
People can feel resistant to diversity initiatives for any number of reasons. Some may be unsure about what organizational change will mean for their role or status. Others may fear being stereotyped or mislabeled. Still others may feel discomfort, shame, or guilt about the topics of racism, sexism, and homophobia.
In order to navigate your team’s reactions, a second ground rule is to develop skills for countering diversity resistance. After all, if feelings of diversity resistance go unaddressed, the hiring team will not be able to achieve a primary purpose of the search: to hire the best candidate, i.e., someone who will add value to your team by virtue of their unique perspective and experiences.
If you begin to notice some of the “red flags” of diversity resistance listed above, consider approaching the issue as follows:
• Clarify the scope of the diversity initiative. When team members have a clear idea of what exactly the initiative aims to accomplish and how it impacts them, they’ll be less likely to harbor uncertainty that gives way to fear and hesitation.
• Maintain an atmosphere free of shame, blame, and labeling. Remind team members that pointing out how bias could be impacting your selection process is not the same as questioning a team member’s good intent or character.
• Finally, in the face of diversity resistance on the hiring team, restate the extensive research demonstrating the positive impact of diversity on retention, innovation, and company success. To start, keep this stat from a 2018 McKinsey & Co report in your back pocket: Companies in the top quartile for ethnic and cultural diversity on their executive teams were 35 percent more likely to experience above-average profitability than companies in the fourth quartile.
A third ground rule is to agree to self-monitor for bias and speak up when bias seems to be playing a role in the process. It’s particularly important for hiring team leaders to encourage others to think about the impact of unconscious bias on the selection process. Some questions they can ask their team members include:
• How does unconscious bias impact whom we select?
• What happens to our workplace when we let bias in the selection process go unchecked?
• What can we do to make our team members comfortable enough to speak up when they see bias seeping into the process?
These ground rules can set the mood and tone of your whole search, leaving you better prepared to handle the common roadblocks to hiring inclusively.
Do you want a more diverse workforce?
Learn about ground rules for hiring with our course, Skills for Searches and Hiring.
This post is part of a series addressed to HR and other hiring managers about integrating diversity competence into each step of the employment lifecycle, from recruitment and hiring, to creating an inclusive workplace, to evaluating and cultivating leaders who will take inclusive excellence at your enterprise to the next level.