Is there really a ‘tool’ that can help you create an ECC “Dream Team?”
Emergency communications is hard. Telecommunicators get burnt out. 9-1-1 supervisors and directors have a difficult job of building a program to train the continual influx of new dispatchers in a high-turnover field and creating a positive workplace culture that retains high performers.
In this webinar presentation, learn how Director of Nashville Department of Emergency Communications, Steve Martini, is leveraging technology to encourage and track supervisor and employee communications to reinforce positive feedback.
Hear from Leslye Harrell, Vector Solutions Product Manager and former Supervisor at Hendricks County Communications in Indiana, who will share what she learned while using Vector’s training management system at Hendricks CC and how you can streamline and improve your training programs to create a high-performing and motivated “ECC Dream Team.”
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