Implementing Lean & Continuous Improvement

Jeff is a learning designer and performance improvement specialist with more than 20 years in learning and development, 15+ of which have been spent working in manufacturing, industrial, and architecture, engineering & construction training. Jeff has worked side-by-side with more than 50 companies as they implemented online training. Jeff is an advocate for using evidence-based training practices and is currently completing a Masters degree in Organizational Performance and Workplace Learning from Boise State University. He writes many articles for the Vector Solutions blog and invites you to connect with him on LinkedIn.

Charles is a globally recognized thought leader and has spent more than two decades as a performance consultant, helping companies use process improvement and organizational psychology to improve human and operational performance. Often working in the context of lean manufacturing, Charles has helped guide sites to compete for the Shingo Prize, including winning a prestigious Silver Award. Charles’ work experience includes consulting as well as working with the US Department of Commerce (MEP), and he holds a Master’s in Organizational Dynamics as well as a B.S. in Manufacturing Science (Management of Technology). He holds SME/AME/SHINGO certificate of knowledge (bronze level); SME Certified Engineering Manager (CMfgE); SME Certified Manufacturing Technologist (CMT); and ASQ Certified Manager of Quality/Organizational Excellence (CMQ/CE). Additionally, Charles is the President of the Human Performance, Root Cause & Trending Conference (HRPCT).