Thanks to being located just 40 miles west of the fastest growing city in Tennessee, Nashville, the city of Dickson is also experiencing significant growth. To meet the needs of an expanding city, the City of Dickson Fire Department is adding 12 new full-time firefighters to its current roster of 39 career members and constructing a third fire station.
Keeping up with a rapidly growing city and workforce can be challenging, but with the help of Vector Solutions' suite of integrated systems, the City of Dickson Fire Department is better prepared with best-in-class training, asset, and workforce management tools.
Assistant Chief Kane Sesler, responsible for managing the department's Vector Solutions technology, shared how the Vector's suite helps the department manage essential operations.
The City of Dickson implemented Vector Solutions' online training platform, Vector LMS (TargetSolutions Edition), in 2017 to help manage its training program.
"I track everything through Vector Solutions. From CPR and state medical licenses to the yearly firefighter physical and lung capacity test, it's all in the platform," Chief Sesler said.
By assigning members credentials (task books) and assignments, the City of Dickson Fire Department delivers mission-critical training, tracks completion progress, automatically deploys renewal notifications, and more all in one place.
The department even tracks and manages its academy through the training platform. "Day one, recruits are assigned a Chromebook and taught how to use the system," Chief Sesler said. "We provide all assignments and testing through Vector Solutions."
Chief Sesler knew what he was looking for in asset management software, and in 2019, the department adopted Vector Check It.
"I knew what we needed and how I wanted it to operate, and when I saw the Check It software, it checked all the boxes."
From tracking medical supply usage and expirations to documenting daily vehicle inspections and repair orders and completing checks for ISO, Chief Sesler emphasized how much Check It has helped the department manage its valuables.
"Check It is probably my favorite of all of them!"
Chief Sesler broke down the many ways the City of Dickson Fire Department uses Check It every day:
Completing digital mobile checks from the provided iPads or any web-enabled device makes it quick and easy for members to complete checks, locate equipment or inventory, reorder supplies, and submit repair requests.
"Our people really like it because it cuts down on their paperwork. They don't have to handwrite their notes or come back inside to input information into a computer. With the tablet or their phone, it's at their fingertips."
After realizing they needed software with more functionality than the spreadsheets they used to manage the department's scheduling needs, Chief Sesler also brought on Vector Scheduling (formerly Crewsense) in 2019.
"We track as much in CrewSense [Vector Scheduling] as we possibly can."
The department manages complex daily coverage needs for its 3-shifts, vacation time, sick time, overtime, and even recruit attendance while in the academy and special teams deployments, all on Vector Scheduling.
Chief Sesler shared: