Two Steps for Strategizing What Training Comes Next

Step No. 1: It is important to make sure you provide the right balance of training at the right frequency on the right topics. Conducting a “needs assessment” will help determine what type of training personnel want vs. what they need. Your goal is to provide training that makes a difference in personnel’s overall performance. One topic might be challenging for one person, but refresher material for another. That’s why an assessment can help lead to training that is comprehensive and appropriate for all levels on your staff.

Step No. 2: It is a safe bet that whatever incidents happened in the past, will happen again in the future. This doesn’t mean the exact same accident or fire will happen at the exact same place — but odds are something similar will happen again. Keeping records of previous incidents can help you make training decisions in the future. When emergencies strike, first responders’ skills come to light, as do their deficiencies. Post-incident reports, which can be tracked and delivered with TargetSolutions, give great insight into upcoming training opportunities.