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Blog
September 23 2021

Retired Division Chief Reflects on the 20th Anniversary of…

Whether it's just one person or thousands, the effects of experiencing a critical incident can be long-lasting and life-changing. And when a critical incident has the reach that the tragic events on 9/11 have had on first responders, New York…
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Blog
September 13 2021

Training Is Now Painless for Canaveral’s Volunteer Fire Department

The Cape Canaveral Volunteer Fire Department (CCVFD) in Florida has been serving the City of Canaveral and the Canaveral Port Authority since 1962. In the early years, the combination department only responded to fire and motor vehicle crashes, but today…
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Whitepapers & Guides
September 10 2021

White Paper: How to Improve Your ISO Ranking and…

Fire Service Industry Insight and Strategies to Help You Achieve a High ISO Ranking Like a tax audit, an ISO audit peeks under all the rocks to expose the department’s creepy-crawlies that live in dark forgotten spaces. Like the tax…
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Blog
September 9 2021

9/11 20th Anniversary: Honoring Lost and Surviving First Responders

As we approach the somber 20th anniversary of the 9/11 attacks, our deepest condolences pour out to the brave first responders that were lost or injured, those that continue to suffer long-term effects, and their families. According to NIST's report…
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Blog
September 8 2021

How Southern Marin Fire Protection District Aced Its Last…

Battalion Chief Matt Barnes of the Southern Marin Fire Protection District (Calif.) considers himself a student of lifelong learning, so serving as his department’s training officer for the last 15 years has been a natural fit. Searching for a way…
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Blog
September 3 2021

Pinellas County Completes ‘Seamless’ ISO Audit with Help From…

There are 18 different municipal and special district fire departments spread across 280 square miles of land that make up Florida’s Pinellas County. Each department runs independently but utilizes the same dispatch system and operating procedures when responding to an…
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Whitepapers & Guides
September 2 2021

360⁰ Training Documentation, Reporting, and Analysis

What Is the Essential Lynchpin in Emergency Response?  Emergency response has evolved significantly over the past 50 years, but there is often one overlooked component which has gained increasingly more awareness in the past few years—training, documentation, and performance analysis.…
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Blog
August 31 2021

El Paso FD Uses Training Platform to Hold Firefighters…

In western Texas sits the city of El Paso practically at the intersection of Texas, New Mexico, and Mexico. El Paso's nearly 700,000 residents in the city's roughly 260 square miles rely on the El Paso Fire Department to provide…
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Blog
August 27 2021

Oceanside Tracks Its Firefighter Training Records with Vector Solutions

Like all fire departments, Oceanside Fire Department has a critical need to make sure its firefighter training records are accurate. That need came into focus not too long ago when the ISO came to audit the Southern California agency’s training…
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