Solutions
Solutions for
K-12
K-12
Learn MoreEducator & Staff Training
Educator & Staff Training
Improve compliance and deliver critical professional development with online courses and management system
Learn moreStudent Safety & Wellness Program NEW
Student Safety & Wellness Program
Keep students safe and healthy with safety, well-being, and social and emotional learning courses and lessons
Learn moreProfessional Growth Management
Professional Growth Management
Integrated software to manage and track evaluations and professional development and deliver online training
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your school community to ask for help to improve school safety and prevent crises before they occur
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreHigher Education
Higher Education
Learn MoreStudent Training
Student Training
Increase safety, well-being, and belonging with proven-effective training on critical prevention topics
Learn moreFaculty & Staff Training
Faculty & Staff Training
Create a safe, healthy, and welcoming campus environment and improve compliance with online training courses
Learn moreCampus Climate Surveys
Campus Climate Surveys
Simplify VAWA compliance with easy, scalable survey deployment, tracking, and reporting
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your faculty, staff, and students to take an active role in protecting themselves and others
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreManufacturing
Manufacturing
Learn MoreSafety Training NEW
Safety Training
Elevate performance and productivity while reducing risk across your entire organization with online training.
Learn moreIndustrial Skills Training NEW
Industrial Skills Training
Close skills gap, maximize production, and drive consistency with online training
Learn morePaper Manufactuing Training
Paper Manufactuing Training
Enhance worker expertise and problem-solving skills while ensuring optimal production efficiency.
Learn moreHR & Compliance
Provide role-specific knowledge, develop skills, and improve employee retention with career development training.
Learning Management System (LMS)
Learning Management System (LMS)
Assign, track, and report role-based skills and compliance training for the entire workforce
Learn moreEHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for the Industrial Workforce
Learn moreSafety Communication
Safety Communication
Enhance the safety for the industrial workforce with two-way risk communications, tools, and resources
Learn moreFire Departments
Fire Departments
Learn MoreTraining Management
Training Management
A training management system tailored for the fire service--track all training, EMS recerts, skill evaluations, ISO, and more in one place
Learn moreCrew Shift Scheduling
Crew Shift Scheduling
Simplify 24/7 staffing and give firefighters the convenience of accepting callbacks and shifts from a mobile device
Learn moreChecks & Inventory Management
Checks & Inventory Management
Streamline truck checks, PPE inspections, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreExposure and Critical Incident Monitoring NEW
Exposure and Critical Incident Monitoring
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreEMS
EMS
Learn MoreTraining Management and Recertification
Training Management and Recertification
A training management system tailored for EMS services—EMS online courses for recerts, mobile-enabled skill evaluations, and more
Learn moreEMS Shift Scheduling
EMS Shift Scheduling
Simplify 24/7 staffing and give medics the convenience of managing their schedules from a mobile device
Learn moreInventory Management
Inventory Management
Streamline vehicle checks, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreWellness Monitoring & Exposure Tracking NEW
Wellness Monitoring & Exposure Tracking
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreLaw Enforcement
Law Enforcement
Learn MoreTraining and FTO Management
Training and FTO Management
Increase performance, reduce risk, and ensure compliance with a training management system tailored for your FTO/PTO and in-service training
Learn moreEarly Intervention & Performance Management
Early Intervention & Performance Management
Equip leaders with a tool for performance management and early intervention that helps build positive agency culture
Learn moreOfficer Shift Scheduling
Officer Shift Scheduling
Simplify 24/7 staffing and give officers the convenience of managing their schedules from a mobile device
Learn moreAsset Mangagement & Inspections
Asset Mangagement & Inspections
Streamline equipment checks and vehicle maintenance to ensure everything is working correctly and serviced regularly
Learn moreEnergy
Learn MoreSafety Training
Safety Training
Elevate performance and productivity while reducing risk across your entire organization with online training.
Learn moreEnergy Skills Training
Energy Skills Training
Empower your team with skills and safety training to ensure compliance and continuous advancement.
Learn moreHR & Compliance
Provide role-specific knowledge, develop skills, and improve employee retention with career development training.
Learning Management System (LMS)
Learning Management System (LMS)
Assign, track, and report role-based skills and compliance training for the entire workforce
Learn moreEHS Management
EHS Management
Track, analyze, report health and safety activities and data for the industrial workforce
Learn moreLone Worker Safety
Lone Worker Safety
Enhance lone worker safety with two way risk communications, tools, and resources
Learn moreGovernment
Learn MoreFederal Training Management
Federal Training Management
Lower training costs and increase readiness with a unified system designed for high-risk, complex training and compliance operations.
Learn moreMilitary Training Management
Military Training Management
Increase mission-readiness and operational efficiency with a unified system that optimizes military training and certification operations.
Learn moreLocal Government Training Management
Local Government Training Management
Technology to train, prepare, and retain your people
Learn moreFire Marshall Training & Compliance
Fire Marshall Training & Compliance
Improve fire service certification and renewal operations to ensure compliance and a get a comprehensive single source of truth.
Learn moreFire Academy Automation
Fire Academy Automation
Elevate fire academy training with automation software, enhancing efficiency and compliance.
Learn morePOST Training & Compliance
POST Training & Compliance
Streamline your training and standards operations to ensure compliance and put an end to siloed data.
Learn moreLaw Enforcement Academy Automation
Law Enforcement Academy Automation
Modernize law enforcement training with automation software that optimizing processes and centralizes academy information in one system.
Learn moreEHS Management
EHS Management
Simplify incident reporting to OSHA and reduce risk with detailed investigation management.
Learn moreArchitecture, Engineering & Construction
Architecture, Engineering & Construction
Learn MoreLearning Management System (LMS)
Learning Management System (LMS)
Ensure licensed professionals receive compliance and CE training via online courses and learning management.
Learn moreOnline Continuing Education
Online Continuing Education
Keep AEC staff licensed in all 50 states for 100+ certifications with online training
Learn moreTraining
Training
Drive organizational success with training that grows skills and aligns with the latest codes and standards
Learn moreEHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for AEC Worksites
Learn moreHR & Compliance
HR & Compliance
Provide role-specific knowledge, develop skills, and improve employee retention with career development training.
Safety Communication
Safety Communication
Enhance AEC workforce safety with two-way risk communications, tools, and resources
Learn moreCasino
Casino
Learn MoreAnti-Money Laundering Training
Anti-Money Laundering Training
Reduce risk in casino operations with Title 31 and Anti-Money Laundering training compliance
Learn moreEmployee Training
Employee Training
Deliver our leading AML and casino-specific online courses to stay compliant with national and state standards
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Streamline training operations, increase employee effectiveness, and reduce liability with our LMS for casinos
Learn moreEHS Management
EHS Management
Simplify incident reporting to OSHA and reduce risk with detailed investigation management
Learn moreEmployee Scheduling
Employee Scheduling
Equip your employees with a mobile app to manage their schedules and simplify your 24/7 staff scheduling
Learn moreIndustries
Industry
Resources
Resource Center
Expert insights to boost training
Resource type
Course Catalogs
Company
Course Center
Richmond Hill Fire and Emergency Services (RHFES) in Ontario, Canada, operates 24/7 to provide its community with fire suppression, technical rescue, HAZMAT, and medical assistance services. RHFES also runs Comm Division 9-1-1 dispatch for the department and five other fire departments in the region.
Chief of Training Fred Downing, who has been with RHFES for 21 years, shared how the department utilizes Vector Solutions' Learning Management System (LMS) to facilitate a robust blended learning training program for its 185 full-time staff spread across 5 divisions, 6 fire stations and headquarters locations.
RHFES implemented Vector LMS (formerly Target Solutions) in 2013. Like many departments, its previous training management process consisted mainly of paper documents, which led to many difficulties, especially when attempting to pull past records. "It was pretty near impossible to go back and track through records. If somebody did training two years ago, you literally had to pull their file and start searching through paper copies," shared Chief Downing.
Vector LMS enabled RHFES to transition to digital recordkeeping with the ability to recall any training record instantly and equipped the department with tools to deliver, track, and report on firefighter training. The platform also provides members with anytime, anywhere access to mission-critical resources and communicates important up-to-date information to members, which has been especially essential during COVID-19.
One of the biggest values Chief Downing shared of the LMS is Credentials. Custom content, activities, and built-in NFPA LMS courses are assigned to firefighters through credentials, providing members, managers, and leadership with instant insight into activity progress within a credential. The credential packages all the required courses, activities, and resources in one easy-to-assign package to simplify onboarding and recurring training. Moving from time-consuming paper records to a digital training program meant management could more easily identify who is on track and who is falling behind.
RHFES also uses LMS reports to keep firefighters on track with a monthly report delivered to members and supervisors, showing where individuals are in their training progress. "Once a month, everybody is sent a report. It shows where their progress is compared to everyone else in the department. They know if they're behind, ahead, or right in the middle," Chief Downing shared.
In addition to training credentials, the department uses the LMS to assign and track yearly and bi-yearly NFPA qualification requirements for driver apparatus (non-engine, aerial, and tanker). Although the department is not required by law to meet these standards, they have internal goals to keep up with industry standards set by NFPA.
Richmond Hill Fire and Emergency Services maximizes its use of the LMS Bulletin Board with quick links to frequently used resources and important information at the click of a button. The custom icons and organized layout make it easy for firefighters to find what they need. The department updates the bulletin board to meet its current needs, such as prioritizing COVID-19 resources at the top.
A small sample of the valuable resources accessible right from the home screen when members log in include:
Linked in the Bulletin Board, RHFES maintains an extensive Calendar of training activities for their live and online trainings.
"We use the calendar to display what training is coming up on the next shift so firefighters can easily view it from their phones."
Chief Fred Downing
All training is input into the calendar. Since the platform is web-based, members don't have to wait until their next shift to see what training is coming up.
Calendar details can include a due date, location, time frame, and other relevant information, like the ability to enroll (if set up) or add the event to an external calendar. A look at the department's monthly view displays upcoming events, such as HAZMAT, Water Rescue, Live Fire Training, and Tanker Ops. RHFES also posts time-sensitive online assignments with due dates, including COVID-19 Medical Operation Changes, NFPA 1021 Level 1, and Crew Changes.
Also linked in the Bulletin Board is RHFES' Return to Work Program. Set up to assist firefighters who have taken an extended leave of absence to reacclimate, the Return to Work Program helps speed up the process of bringing back firefighters by providing the ability to complete required training, including policy and procedure updates and current COVID-19 requirements in advance from home.
When it came to the impact COVID-19 has had on the department's ability to provide training, Chief Downing recalled how a possible COVID-19 exposure during a recruit training class proved the value of having the online training platform. "We had a recruiting class going on when we had a COVID-19 scare. For three weeks, the recruits were at home, so we did a lot of our training through Vector Solutions," he shared. "Vector Solutions allowed us to keep going. Without it, we probably would have had to shut our class down."
To read more client testimonials, check out our Success Stories.