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Improve compliance and deliver critical professional development with online courses and management system
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Student Safety & Wellness Program
Keep students safe and healthy with safety, well-being, and social and emotional learning courses and lessons
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Professional Growth Management
Integrated software to manage and track evaluations and professional development and deliver online training
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Anonymous Reporting & Safety Communications
Empower your school community to ask for help to improve school safety and prevent crises before they occur
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Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
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Student Training
Student Training
Increase safety, well-being, and belonging with proven-effective training on critical prevention topics
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Faculty & Staff Training
Create a safe, healthy, and welcoming campus environment and improve compliance with online training courses
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Campus Climate Surveys
Simplify VAWA compliance with easy, scalable survey deployment, tracking, and reporting
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Anonymous Reporting & Safety Communications
Empower your faculty, staff, and students to take an active role in protecting themselves and others
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Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
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Industrial Skills Training
Industrial Skills Training
Close skills gap, maximize production, and drive consistency with online training
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Enhance worker expertise and problem-solving skills while ensuring optimal production efficiency.
HR / Professional Development
HR / Professional Development
Provide role-specific knowledge, develop skills, and improve employee retention with career development training.
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Anti-Harassment and Diversity, Equity & Inclusion
Navigate an ever-evolving workforce with DE&I and Harassment Prevention Compliance training
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Learning Management System (LMS)
Assign, track, and report role-based skills and compliance training for the entire workforce
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EHS Management
Track, Analyze, Report Health and Safety Activities and Data for the Industrial Workforce
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Safety Communication
Enhance the safety for the industrial workforce with two-way risk communications, tools, and resources
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Training Management
Training Management
A training management system tailored for the fire service--track all training, EMS recerts, skill evaluations, ISO, and more in one place
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Crew Shift Scheduling
Simplify 24/7 staffing and give firefighters the convenience of accepting callbacks and shifts from a mobile device
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Checks & Inventory Management
Streamline truck checks, PPE inspections, controlled substance tracking, and equipment maintenance with a convenient mobile app
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Exposure and Critical Incident Monitoring
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
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Training Management and Recertification
A training management system tailored for EMS services—EMS online courses for recerts, mobile-enabled skill evaluations, and more
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EMS Shift Scheduling
Simplify 24/7 staffing and give medics the convenience of managing their schedules from a mobile device
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Inventory Management
Streamline vehicle checks, controlled substance tracking, and equipment maintenance with a convenient mobile app
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Wellness Monitoring & Exposure Tracking
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
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Training and FTO Management
Increase performance, reduce risk, and ensure compliance with a training management system tailored for your FTO/PTO and in-service training
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Early Intervention & Performance Management
Equip leaders with a tool for performance management and early intervention that helps build positive agency culture
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Officer Shift Scheduling
Simplify 24/7 staffing and give officers the convenience of managing their schedules from a mobile device
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Asset Mangagement & Inspections
Streamline equipment checks and vehicle maintenance to ensure everything is working correctly and serviced regularly
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Training Management System
Training Management System
Track and manage all your employee training, certifications, and policies in one system
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Personnel Scheduling
Simplify shift scheduling and equip your Telecommunicators with an app to help manage their complex 24/7 schedules
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Performance, Conduct & Early Intervention
Protect the mental wellbeing of your Telecommunicators and improve QA
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Asset Management & Inspections
Simplify ECC inspections, maintenance, and inventory management
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Federal & Military Training Management
A mission-ready ecosystem for training and compliance
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Local Government Training Management
Technology to train, prepare, and retain your people
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State Regulatory and Standards Management
Purpose-built standards and training software to manage compliance
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Learning Management System (LMS)
Learning Management System (LMS)
Ensure licensed professionals receive compliance and CE training via online courses and learning management.
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Keep AEC staff licensed in all 50 states for 100+ certifications with online training
Training
Drive organizational success with training that grows skills and aligns with the latest codes and standards
EHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for AEC Worksites
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Safety Communication
Enhance AEC workforce safety with two-way risk communications, tools, and resources
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Anti-Money Laundering Training NEW
Anti-Money Laundering Training
Reduce risk in casino operations with Title 31 and Anti-Money Laundering training compliance
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Employee Training
Deliver our leading AML and casino-specific online courses to stay compliant with national and state standards
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Streamline training operations, increase employee effectiveness, and reduce liability with our LMS for casinos
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EHS Management
Simplify incident reporting to OSHA and reduce risk with detailed investigation management
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Employee Scheduling
Equip your employees with a mobile app to manage their schedules and simplify your 24/7 staff scheduling
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Course Center
The Chesterfield Fire and EMS Department, located in Virginia, is a combo department comprised of 487 career staff (including 207 ALS Providers) and 300 volunteer personnel, all of whom are, at a minimum, certified as EMT-Basics. Serving an area of 426-square miles, and a population of more than 323,000 citizens, the agency provides fire and EMS services, as well as Technical Rescue, HazMat and a paramedic staff for the Virginia State Police’s medevac helicopter program.
Faced with a growing demand for service, and a growing organization, Chesterfield began to see difficulties with finding both the time and means to provide education to its varied personnel base and track a wide variety of certifications – critical to maintaining fire department ISO compliance. Brick-and-mortar training, long the standard in public safety, required vehicles and crews to be taken out of service, which simply became unacceptable as the area’s population grew 21 percent over a 10-year period ending in 2010.
To meet the department’s needs, Battalion Chief Chris Basdikis was tasked to examine fire department training solutions on the market to find one that had the muscle and reliability to handle Chesterfield’s broadly diverse set of needs and personnel specialties. Several online fire training platforms were piloted and put through their paces before TargetSolutions was selected.
“It was the product suite which best suited our organization’s needs to have both a Records Management System and a Learning Management System,” says Basdikis, allowing seamless integration between the delivery of online firefighter training and the tracking and accountability of that delivery.
Additionally, the online fire training system offered the flexibility to allow Chesterfield to custom-build modules with relative ease, important for several reasons: first, it allowed the agency to build in tracking of employee training records for state and federal requirements, such as OSHA requirements. Second, since the agency recovers revenue through billing for EMS service, it provided the capability to prove conclusively that providers were up-to-date with certifications – especially difficult with volunteer personnel who may only do a few shifts each month. Finally, the system was configured to send out reminders on an automated basis to personnel whose certifications are expiring in the near future.
TargetSolutions was implemented over a three-year period with some funding from Federal grants. This allowed Chesterfield to build the infrastructure of the system out gradually, and roll out different features in stages, beginning with ALS continuing education and tracking of contact hours (including sessions attended). The department was then able to monitor all aspects of its program when it came to education and certification, along with additional functionality, including a communications hub to deliver important information such as medical protocol updates. As might have been expected in any public safety agency, there was some initial resistance from personnel. Thanks to a short learning curve, and a user-friendly interface, Chief Basdikis says that was quickly put aside, and the system is now globally well-received and utilized.
For the agency, the changes in efficiency have been nothing short of remarkable. The system allows the department to pre-load didactic education materials before personnel arrive at one of the agency’s dedicated training centers, maximizing the actual contact time personnel have in terms of educational hours as personnel are able to download materials ahead of time.
In addition, the fire department ISO reviewing process has become easier, especially in terms of tracking target hazards within the community and ensuring personnel are addressing appropriate training. The online fire training system has allowed Chesterfield to consistently deliver high quality training to personnel of all ranks and specialties. With so many different hats worn, from the volunteer rescue squad member, to the Hazmat response team member, to the flight paramedic in the air, this was previously a daunting process.
By effectively tracking training, Chesterfield is now in a responsible position and is leading efforts to ensure personnel are prepared for when the unthinkable happens to a citizen and they pick up the phone to call for help.
About Targetsolutions
TargetSolutions delivers cutting-edge software applications, engaging online training courses and world-class customer service. TargetSolutions was founded in 1999 and today there are more than 2,000 organizations across the country using its technology to solve their training needs.