Convergence Training Upgrades DVD Services and Merchant Account

In order to provide better service and product fulfillment, we have upgraded our DVD processing. We are now using a company called Acutrack who have better tracking and shipping methods, and they also offer higher quality printing and burning capabilities. I’ve been working with Raj Barman and Daphne Persis to get our DVD projects setup and tested and they have provided truly exceptional service as well as high-quality products. We have complete faith that Acutrack will continue to provide exceptional fulfillment services.

Keep reading to see new or upgraded features.

Tracking Numbers
Upon ordering, customers receive an email with a tracking number to track exactly when their products will arrive.

Accurate Processing
Orders are tracked during production using a barcode on the disc and on the cover of the DVD. This ensures your orders are processed accurately.

Improved Reliability
We’ve been provided with a dedicated account manager who will quickly respond to any questions or concerns.

So, if you’ve thought about ordering either our Surface Miner Training DVD, or one of our Environmental, Health, & Safety DVDs, you’re experience will be better than ever before.

id=We’ve also upgraded our merchant account to include American Express credit card processing. In the next few days, the account will be ready to process. In the mean time, give us a call if you want to order and only have an American Express card.

Jeff Dalto, Senior Learning & Performance Improvement Manager
Jeff is a learning designer and performance improvement specialist with more than 20 years in learning and development, 15+ of which have been spent working in manufacturing, industrial, and architecture, engineering & construction training. Jeff has worked side-by-side with more than 50 companies as they implemented online training. Jeff is an advocate for using evidence-based training practices and is currently completing a Masters degree in Organizational Performance and Workplace Learning from Boise State University. He writes the Vector Solutions | Convergence Training blog and invites you to connect with him on LinkedIn.

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