On-demand Webinars

August 24, 2023

The 3:1 Rule: Reducing Turnover and Boosting Morale with Positive Recognition Practices


Law EnforcementPublic Safety


Special Override

Improving retention rates is critical to addressing crippling staffing shortages in law enforcement. Leaders who set an expectation of capturing a higher rate, 3:1 or greater, of positive recognition over punitive documentation of misconduct or behavior concerns can create a positive agency that uplifts officers, conveys a more complete picture of personnel performance (not just the negative), and signals a focus on officer wellness.

In this webinar presentation, Chief of Police from the Lone Star College Police Department, Paul Willingham, and Solutions Engineer, Johnny Roberson, discuss how law enforcement leaders can develop programs focused on positive recognition that can help with an increase in job satisfaction, reduced stress and burnout, and a greater commitment to your agency, all of which can improve retention rates.


You’ll learn: 

  • Multiple use cases identifying pain points and solutions for overcoming retention challenges< 
  • A scalable process for evaluating an entire organization’s adoption and utilization of positive recognition best practices< 
  • Actionable tactics for implementing positive recognition initiatives to improve retention rates

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