Solutions
Solutions for
K-12
Educator & Staff Training
Educator & Staff Training
Improve compliance and deliver critical professional development with online courses and management system
Learn moreStudent Safety & Wellness Program NEW
Student Safety & Wellness Program
Keep students safe and healthy with safety, well-being, and social and emotional learning courses and lessons
Learn moreProfessional Growth Management
Professional Growth Management
Integrated software to manage and track evaluations and professional development and deliver online training
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your school community to ask for help to improve school safety and prevent crises before they occur
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreHigher Education
Student Training
Student Training
Increase safety, well-being, and belonging with proven-effective training on critical prevention topics
Learn moreFaculty & Staff Training
Faculty & Staff Training
Create a safe, healthy, and welcoming campus environment and improve compliance with online training courses
Learn moreCampus Climate Surveys
Campus Climate Surveys
Simplify VAWA compliance with easy, scalable survey deployment, tracking, and reporting
Learn moreAnonymous Reporting & Safety Communications
Anonymous Reporting & Safety Communications
Empower your faculty, staff, and students to take an active role in protecting themselves and others
Learn moreIncident & EHS Management
Incident & EHS Management
Streamline safety incident reporting and management to improve safety, reduce risk, and increase compliance
Learn moreIndustrial
Industrial Skills Training
Industrial Skills Training
Close skills gap, maximize production, and drive consistency with online training
Learn morePaper Manufactuing Training
Enhance worker expertise and problem-solving skills while ensuring optimal production efficiency.
HR / Professional Development
HR / Professional Development
Provide role-specific knowledge, develop skills, and improve employee retention with career development training.
Learn moreAnti-Harassment and Diversity, Equity & Inclusion
Anti-Harassment and Diversity, Equity & Inclusion
Navigate an ever-evolving workforce with DE&I and Harassment Prevention Compliance training
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Assign, track, and report role-based skills and compliance training for the entire workforce
Learn moreEHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for the Industrial Workforce
Learn moreSafety Communication
Safety Communication
Enhance the safety for the industrial workforce with two-way risk communications, tools, and resources
Learn moreFire Departments
Training Management
Training Management
A training management system tailored for the fire service--track all training, EMS recerts, skill evaluations, ISO, and more in one place
Learn moreCrew Shift Scheduling
Crew Shift Scheduling
Simplify 24/7 staffing and give firefighters the convenience of accepting callbacks and shifts from a mobile device
Learn moreChecks & Inventory Management
Checks & Inventory Management
Streamline truck checks, PPE inspections, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreExposure and Critical Incident Monitoring NEW
Exposure and Critical Incident Monitoring
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreEMS
Training Management and Recertification
A training management system tailored for EMS services—EMS online courses for recerts, mobile-enabled skill evaluations, and more
Learn moreEMS Shift Scheduling
EMS Shift Scheduling
Simplify 24/7 staffing and give medics the convenience of managing their schedules from a mobile device
Learn moreInventory Management
Inventory Management
Streamline vehicle checks, controlled substance tracking, and equipment maintenance with a convenient mobile app
Learn moreWellness Monitoring & Exposure Tracking NEW
Wellness Monitoring & Exposure Tracking
Document exposures and critical incidents and protect your personnels’ mental and physical wellness
Learn moreLaw Enforcement
Training and FTO Management
Increase performance, reduce risk, and ensure compliance with a training management system tailored for your FTO/PTO and in-service training
Learn moreEarly Intervention & Performance Management
Early Intervention & Performance Management
Equip leaders with a tool for performance management and early intervention that helps build positive agency culture
Learn moreOfficer Shift Scheduling
Officer Shift Scheduling
Simplify 24/7 staffing and give officers the convenience of managing their schedules from a mobile device
Learn moreAsset Mangagement & Inspections
Asset Mangagement & Inspections
Streamline equipment checks and vehicle maintenance to ensure everything is working correctly and serviced regularly
Learn more911 Emergency Communications
Training Management System
Training Management System
Track and manage all your employee training, certifications, and policies in one system
Learn morePersonnel Scheduling
Personnel Scheduling
Simplify shift scheduling and equip your Telecommunicators with an app to help manage their complex 24/7 schedules
Learn morePerformance, Conduct & Early Intervention
Performance, Conduct & Early Intervention
Protect the mental wellbeing of your Telecommunicators and improve QA
Learn moreAsset Management & Inspections
Asset Management & Inspections
Simplify ECC inspections, maintenance, and inventory management
Learn moreFederal & Military Training Management
Federal & Military Training Management
A mission-ready ecosystem for training and compliance
Learn moreLocal Government Training Management
Local Government Training Management
Technology to train, prepare, and retain your people
Learn moreState Regulatory and Standards Management
State Regulatory and Standards Management
Purpose-built standards and training software to manage compliance
Learn moreAEC
Learning Management System (LMS)
Learning Management System (LMS)
Ensure licensed professionals receive compliance and CE training via online courses and learning management.
Learn moreOnline Continuing Education
Keep AEC staff licensed in all 50 states for 100+ certifications with online training
Training
Drive organizational success with training that grows skills and aligns with the latest codes and standards
EHS Management
EHS Management
Track, Analyze, Report Health and Safety Activities and Data for AEC Worksites
Learn moreSafety Communication
Safety Communication
Enhance AEC workforce safety with two-way risk communications, tools, and resources
Learn moreCasino
Anti-Money Laundering Training NEW
Anti-Money Laundering Training
Reduce risk in casino operations with Title 31 and Anti-Money Laundering training compliance
Learn MoreEmployee Training
Employee Training
Deliver our leading AML and casino-specific online courses to stay compliant with national and state standards
Learn moreLearning Management System (LMS)
Learning Management System (LMS)
Streamline training operations, increase employee effectiveness, and reduce liability with our LMS for casinos
Learn moreEHS Management
EHS Management
Simplify incident reporting to OSHA and reduce risk with detailed investigation management
Learn moreEmployee Scheduling
Employee Scheduling
Equip your employees with a mobile app to manage their schedules and simplify your 24/7 staff scheduling
Learn moreIndustries
Industry
Resources
Company
Course Center
TargetSolutions has always listened to the recommendations of its clients. The reason is simple: You know your job better than we do. As a result, you know how our online training and records management system can help you the most.
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There is no greater example of TargetSolutions listening to its clients’ requests than the creation of the ISO Training Tracker, which was built with the help of Tim Riley and Guy Keirn of the Pinellas County Training Group. Riley and Keirn worked with TargetSolutions during the early stages of the tools development in 2010, and today the ISO Training Tracker is one of the most popular features inside the TargetSolutions platform.
“We’re extremely grateful to the Pinellas County Training Group for giving us great insight and helping us create a robust application,” Day said. “Our ISO Training Tracker helps departments automatically accumulate proper documentation for their next ISO audit. It makes the entire process easier.”
Riley, who now works with TargetSolutions as a product specialist and previously worked for the Dunedin Fire Department in Florida, was like most other training chiefs who have suffered multiple headaches preparing for an ISO audit. The simple fact is that if records are not collected properly, departments will not receive Class 1 status from ISO. But thanks to Riley, Keirn and other clients who offered advice, there is now a better way through TargetSolutions.
TargetSolutions provides access to customizable ISO training record template for training officers to deliver to employees. After that they can rest confidently knowing the industry’s most powerful records management system will automatically track completions and generate detailed reports, eliminating the hassle of searching through endless paper stacks and spreadsheets.
“This has really streamlined the process for ISO inspections,” Riley said. “In years past, you’d have to take all your records as best you could, pull everything out and pour through everything. But with the Training Tracker you can be proactive instead of reactive. You know the answers before ISO gets there. This keeps you from being blindsided by deficiencies in training records. It’s an incredible tool. It really makes peoples jobs easier.”
The ISO Training Tracker and ISO training record template are just the beginning. Credentials Manager in 2009 and the platforms major interface overhaul in 2011 were a few other monumental accomplishments fueled by the recommendations of clients. To continue receiving this type of feedback, TargetSolutions created a web-based Enhancement Request Form earlier this year so clients would have an efficient way to contact TargetSolutions and suggest improvements to the platform.
“Our tech team has traditionally heard about what we should do next from our account managers,” said TargetSolutions’ Product Manager Misty Pratt. “But the enhancement request form gives us a way to track requests and prioritize what projects should come next more effectively. Our goal has always been to constantly improve our platform. And what advice is better than that of clients who are using it every day?”
A recent success involved a request to allow e-mail notifications to be sent when courses are assigned. By July, this particular request jumped to the front of the line based on feedback received. TargetSolutions was able to build and release this feature in August. The month before, TargetSolutions released improved reporting functionality, based on the feedback from Jay Sumerlin of West Pierce Fire and Rescue in Washington.
Improved functionality of the home pages Bulletin Board, the File Center Upload Tool and the soon-to-be-released User Selector upgrades also came out of the Enhancement Request Form. At the end of the day, TargetSolutions is committed to providing the industry’s most useful applications that streamline training management and increase operational efficiency. We know that paying attention to our clients’ wishes is the best way to make that happen.
“Listening to our clients is our No. 1 priority,” said TargetSolutions’ Client Services Manager Kelly Zielinski. “We take what they say seriously and we are focused on building tools that they will benefit from in a timely fashion and then communicating the upgrades to our clients. What we hear from our clients is the best way for us to learn what we should build next.”
About TargetSolutions
Founded in 1999, TargetSolutions is the leader in online training and records management for public entities. More than 2,000 organizations across the country use our technology to solve their training needs. We work hard every day to understand our clients’ challenges and deliver powerful tools that save time and money.