Aberdeen, North Carolina is a small town located approximately 60 miles southwest of Raleigh, the state capital. Its local police department serves approximately 7,500 residents.
Recent legislation in North Carolina, Senate Bill 300, requires police departments to implement an “early warning system,” to track certain behaviors, including the discharge of a firearm, use of force, and vehicle collisions. This requirement went into effect Dec 1, 2021.
In 2018, Aberdeen PD implemented Guardian Tracking, a performance management and early intervention system, preemptively fulfilling this requirement.
According to Deputy Police Chief Craig Armstrong, the decision to adopt the solution was prompted by a desire to simplify and streamline their record management system and eliminate their paper and pen processes.
Adoption by the department went smoothly and supervisors quickly started making use of the solution as a tool to offer positive feedback and identify areas of growth.
“You see a lot more positives than negatives on there,” Deputy Chief Armstrong said.
While Aberdeen PD already had high standards of professional conduct and ethics for their officers, Guardian Tracking has helped them be more transparent and communicative within their department and with their community.
— Patrol Captain Brian Chavis
“Guardian Tracking is a tool that can support the things that we’re trying to do in our mission statement,” said Patrol Captain Brian Chavis. “It helps us prove that we’re doing what we’re saying we’re doing.”
If an incident does happen, supervisors are able to quickly review the actions and decisions of the officer and provide coaching when needed, as well as documentation that validates the actions and decisions the officer made, if necessary.
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