On-demand Webinars

August 1, 2021

Cognitive Bias and Incident Investigations


Multiple Industries


Special OverrideVector EHS Management

On-Demand Recorded Webinar Image


How it Happens & How to Avoid It

All humans are prone to unconscious biases. These biases are natural psychological processes which have evolved to help us cope with the inherent complexity of our world. Most of the time these mental shortcuts help us navigate our day-to-day experiences without overtaxing our mental capacities.

However, when a detailed, accurate picture of a set of circumstances is needed, such as during an accident investigation, these biases can prevent us from seeing the whole picture and thwart our efforts at determining the true causal factors in an accident scenario. This Webcast will introduce the most commonly problematic cognitive biases for investigators and discuss ways to prevent them from hindering your investigations.

During this webinar, we’ll discuss:

  • How our brains make decisions
  • Heuristics & cognitive biases
  • Common cognitive biases during incident investigations
  • Tips for reducing the effect of biases during investigations


Jeff Dalto

Senior Learning & Performance Improvement Manager

Jeff is a learning designer and performance improvement specialist with more than 20 years in learning and development, 15+ of which have been spent working in manufacturing, industrial, and architecture, engineering & construction training. Jeff has worked side-by-side with more than 50 companies as they implemented online training. Jeff is an advocate for using evidence-based training practices and is currently completing a Masters degree in Organizational Performance and Workplace Learning from Boise State University. He writes many articles for the Vector Solutions blog and invites you to connect with him on LinkedIn.


Jennifer Serne

Assistant Professo | Central Washington University, Safety & Health Management Program

Jennifer Serne is an Assistant Professor in the Safety Health Management program at Central Washington University. Before that, she worked for 20 years in the safety industry in research safety, pharmaceutical safety, radiation safety, and emergency response and was the lead inspector of medical and research facilities using radioactive materials in Washington State. She has also been an independent fatality investigator, serving various clients in 36 states and 6 countries. She has a Masters in Safety Science from Embry Riddle Aeronautical University and is working towards her Ph.D. in Industrial and Organizational Psychology and Human Factors.