Conflict Resolution and Negotiation Skills
Transform challenging moments of disagreement into opportunities for growth and stronger relationships. This course provides faculty and staff with practical conflict resolution and negotiation strategies specifically tailored for academic environments, equipping us to identify necessary skills for conflict resolution, describe de-escalation, problem-solving, and negotiation techniques, and apply conflict resolution techniques during common conflicts on campus. By mastering these essential skills, we’ll not only navigate disputes more effectively but also contribute to building a more collaborative and resilient academic community where conflicts become catalysts for positive change.
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