Change Management
Change is a constant in today’s world. Business organizations are continually looking to improve performance by upgrading equipment, changing the organizational structure or job roles, or implementing new processes or procedures. The success of any change depends greatly on employees embracing the change. This course discusses several skills and tools necessary for supervisors to lead successful changes.
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Course Details
Learning Objectives
Describe the purpose of change management Identify examples of organization changes where change management is essential Describe the role of a supervisor and the skills required for managing change Describe what things can be done to help people change Describe important stages or phases that occur during a change Describe different ways to manage people based on their emotional state Identify and describe how to use some common change management tools
Specs
Frequently Asked Questions
How do you get people to change?
How do people deal with change?
What are the five stages of grief?
How do you manage resistance to change?
What tools can I use to help manage change?
Sample Video Transcript
Some of the most common organizational changes are: • Process changes, such as substituting a new raw material or changing product quality specifications • Technology changes, including new equipment or tools, automation or infrastructure changes • People changes, which can include everything from regular employee turnover to layoffs • Changes to the organizational structure, like adding or eliminating job roles or entire departments • Policy changes, for example, changing the personal protective equipment policy to require wearing gloves at all times • Cultural or strategic changes, such as improving everyone’s attitude about safety All of these changes affect people, so change management is all about how to manage people during times of change.
