Customer Service Overview

The goal of this course is to provide staff members with an overview of customer service skills while recognizing the importance of high standards of service. The course will review the definition of customer service, the importance of customer service, and strategies for customer service standards.

Customer Service Overview

Course Details

Learning Objectives

Full Course (Support Services)

This version is designed for school support services.

Duration: 12 minutes

Language: EN

Full Course (Spanish)

Descripción General del Servicio de Atención al Cliente

Duration: 16 minutes

Language: ES

Full Course (Administrators)

This version is designed for school administrators.

Duration: 14 minutes

Language: EN

Full Course (Teachers)

This version is designed for school teachers.

Duration: 12 minutes

Language: EN

Author | Vector Solutions

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