Process OperationsOperator Responsibilities: Communication

Operator Responsibilities: Communication

0.37 Hrs
SKU: AOOCO00CEN

In an industrial facility, operators interact with various people, including other employees and contractors working inside the plant, and possibly customers and people from the surrounding community. The way operators communicate with other people can affect safety and plant production, as well as the image of the company. This course focuses on operator internal and external communication and the collection and use of operational data.

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Operator Responsibilities: Communication
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Course Details

Learning Objectives

By the end of this course, you will be able to:

  • Describe the components of a basic communication model
  • Describe primary operator interpersonal responsibilities with the company, peers, supervisory personnel, personnel in other departments, and new operators
  • Identify the four steps in an on-the-job training program for new operators
  • Describe primary operator interpersonal responsibilities with customers and the community
  • Describe operator responsibilities associated with scheduled readings, statistical process control (SPC) charts, sample and laboratory analysis reports, and logs
  • Identify three characteristics of an effective relief

Specs

Course Level
Intermediate
Languages
English
Compatibility
Audio, Video, MobileReady, Responsive

Author | Vector Solutions

With over two decades of experience designing advanced 3D animated courseware and developing our proprietary learning management software, we pride ourselves by having developed over 1,000 safety and operations training modules, which have helped train over 250,000 workers worldwide. Our highly experienced team provides the industry with a simple and high-quality means of training their workforce. Whether your team consists of 25 people or an enterprise with thousands, we’re here to help.

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