Every Minute of Training Counts with TargetSolutions’ Record Keeping


TargetSolutions’ powerful records management system helps fire department record keeping for all types of training, including drill-yard and instructor-led training activities.

The TargetSolutions records management system is packed with innovative applications built to help track firefighter training hours. But perhaps its most beneficial tool is the Activities Builder.

This powerful application has revolutionized the way clients document training. By creating custom activities, departments can distribute and track firefighter training hours in categories that were once overlooked.

“The benefit of custom activities is the ability of a fire department to design its own training programs specific to its own departments SOGs and SOPs,” said TargetSolutions’ Product Specialist Tim Riley, who prior to working with the company was a chief with Dunedin Fire Department in Florida. “It truly gives the department a sense of ownership and validity when they can attach their own policies or principles directly to an activity.”

A huge component of TargetSolutions’ Activities Builder is its ability to track training specifically for fire department ISO compliance. TargetSolutions developed custom activities built just for ISO tracking. This feature consists of 60 custom activities that are preloaded into a department’s site (upon request). In addition to those custom activities, there is a preset of three Training Tracker credentials covering Driver Operator, Firefighter and Officer.

TargetSolutions offers other preloaded custom activities created to assist departments in improving the efficiency of firefighter record keeping. One specific activity consists of 19 daily checklist activities, similar to that of ISO. These lists are broken down into specifications that ensure every amount of training, no matter how minimal, is being tracked by the administration.

“Utilization of custom activities allows a department to track firefighter training hours they never classified as training,” said TargetSolutions’ Client Services Manager Jennifer Antinone. “In most cases, departments have been doing all their required training needs, but they just weren’t tracking them. Using TargetSolutions, they never have to worry about not getting credit for their training.”

With TargetSolutions, tracking any type of training and recording the duration is a cinch. Administrators can take any training document, transform it into a web-based form, and make the document accessible to users. Inspections for SCBA, PPE, apparatus, or anything else, can be completed and tracked simultaneously which increases operational efficiency.

“It’s easier for the users to understand when an activity, policy, or principle is department-specific,” Riley said. “This helps create a better sense of buy-in for using the system to document training. It’s a win-win for department’s administration, and subordinates alike.”

One example of a custom built activity is Truck Checks, which is utilized by Auburndale Fire Department in Florida. Truck Checks forms are created featuring a hard-copy inspection list. This form allows users to record free-form responses to questions about fuel levels, truck conditions and other specifications of each truck at the station.

“Inspections like this are vital to department administrators because they ensure equipment is in proper working order,” Antinone said.

Every department differs in the demand for inspections, policies and other daily activities. So not all activities can be replicated but with the use of reportable components and free-form questions, TargetSolutions is capable of turning any hard-copy form of documentation into a custom activity.

With custom activities and credentials in place, it opens a fire department’s eyes to what they are currently doing with respects to training, said Antinone. Also, this capability helps them to understand what other training they should be doing. By generating reports on custom activities, a department can understand which areas they are efficient and which they are lacking the proper, up-to-date training.

About TargetSolutions
TargetSolutions is the leading provider of web-based technology solutions for fire and EMS departments. These solutions enable departments to maintain compliance, reduce losses, deliver curriculum, and track all station-level tasks, certifications and training activities.

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