Harnessing Emotional Intelligence in Higher Education
Higher education professionals constantly navigate complex dynamics with students, peers, staff, and institutional policies, where emotional intelligence significantly enhances their ability to handle challenging situations and resolve conflicts. This course examines the five key domains of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skills—through real-world scenarios and practical examples relevant to academic contexts. Participants will learn to apply EI principles to enhance work relationships, course design, student advising, and decision-making while developing reflective practices that balance high academic standards with compassionate support.
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