How Vector LMS and Evaluations+ Transform Fire & EMS Training Programs

Once an agency decides to implement a blended learning model, the next step is ensuring they have the tools they need to succeed. Beyond the courses themselves, fire and EMS departments need a platform to host and record the completion of these essential trainings. 

The Vector Learning Management System (LMS), formerly known as TargetSolutions, is the most commonly used training management system in fire and EMS . Built with unique features and functionality to fit the training needs of the public safety industry, it provides one place for all training needs—from assigning, tracking, and reporting on course completions, to tracking license and credential requirements, to identifying employee skill gaps. 

In a time when many agencies are facing unprecedented staffing shortages, a solution that streamlines and simplifies training-related administrative tasks is invaluable and can help save precious time that needs to be devoted to more complex or pressing tasks. 

In addition to the previously mentioned benefits of the Vector LMS training platform, fire and EMS agencies can also leverage:

• Built-in tools and forms that make ISO compliance easy. Every training hour will be properly counted and assigned to the correct area, eliminating the hassle of paper record keeping or Excel spreadsheets. Additionally, Vector LMS also makes presenting this data to auditors simple. The data is pre-formatted to adhere to ISO standards and is easy to export and share as needed.  
• An easy-to-use interface and extensive customization options that allow agencies to import their own training content to best suit the needs of their personnel and keep all training records in one place.
• Tracking features that allow agencies to identify personnel that require additional hours in specific areas or who have credentials that will be expiring soon. This is especially important in the public safety industry, where lapsed credentials can open an agency up for liability issues or contribute to staffing shortages. 
• A simplified scheduling experience. By utilizing a blended training model and offering a portion of the necessary courses online, fire and EMS departments can reduce scheduling conflicts, as well as the amount of time trainees and instructors must spend in the classroom or at the drill yard. The Events manager in Vector LMS makes it easy to schedule and manage registrations for training events.

Vector Solutions also offers its own library of training courses, with over 450 hours of training for fire departments based on National Fire Prevention Association (NFPA) codes and standards, and 250 hours of accredited EMS continuing education. 

By keeping online training courses, records, credentials, and reports all in one place, Vector LMS drastically reduces manual tasks relating to record keeping and reporting for training purposes, while also ensuring compliance and reducing wasted time and resources.

Using Vector Scheduling to track staffing schedules and automate overtime helps the Center ensure they have the right dispatchers on the lines at the right times. St. Joseph 911 is expecting to grow even more in the near future, bringing on additional dispatchers. With Vector Scheduling, the Center is ready to scale, using the software’s agency-based rules and automation to do the heavy lifting.

As previously discussed, fire and EMS departments require a blended approach to training due to the importance of live skills training. With Vector LMS, agencies can track, monitor, and report on their online training, but what about the training that happens in the field? 

That’s where Vector Evaluations+ comes in. As an extension of the Vector LMS platform, Evaluations+ offers a customizable application for managing skill sheets, measuring competencies in key areas, and digitizing in-field evaluations. 

Through the app, instructors can fill out evaluation forms, capture a video recording of an individual’s performance, sign off on the evaluation via eSignatures, and then store the assessment in the LMS training management system to keep all training records in one place. Files can then be reviewed, commented on, and reported on—without the time-consuming manual pen-and-paper methods. 

Beyond the benefit to instructors and evaluators, the ability to make a recording of the training within the app also benefits trainees by allowing them to see their own performance and potential areas of improvement. 

Other key features of Vector Evaluations+ include:

• Simple, always available, 24/7 access to live skills training results. 
• Easy-to-use interface, even for those who don’t claim to be ‘tech savvy.’ 
• Electronic signatures for both the evaluator and the personnel being evaluated, plus additional layers as needed. This is essential in the public safety industry, where multiple layers of administration are often required to sign off on training, reviews, or evaluations. 
• Additional functionality for ISO or state and federal compliance by offering an easy way to record hours spent on live skills training, simplifying the experience and providing an additional layer of training-related liability protection.

While live skills courses will always be an essential component of fire and EMS training programs, agencies are increasingly utilizing online learning to supplement and support in-person training.

Many instructors make use of a “pre-course” model, in which trainees watch videos or presentations on a topic prior to an in-person class, reducing the in-field time for these training sessions and improving overall comprehension.

By offering portions of the lesson online, it encourages trainees to learn at their own pace and spend as much time as they need to truly understand the material. For departments primarily staffed by volunteer firefighters, blended training models also offer additional flexibility, allowing trainees to fit their online courses in between other work or familial commitments. 

This flexibility is especially important when staffing needs are more critical than ever, acting as a recruiting and retention tool for many departments. New recruits, many of whom have grown very accustomed to online learning formats throughout their public and continuing education experiences, greatly appreciate this style of training.

The bottom line is that when properly supported by the right tools and technology, like Vector LMS and Evaluations+, blended learning formats are ideal for today’s fire and EMS departments and allow them to tackle the ever evolving challenges of the public safety industry.

To learn more about how Vector LMS and Evaluations+ for fire & EMS departments help simplify and transform blended learning programs, please request a demo or contact us for more information.