Packed House on Hand for TargetSolutions’ Annual Networking & Training Workshop at Firehouse World


TargetSolutions Presents Prestigious Awards to LAFD’s Capt. Benjamin Banks, Southern Marin’s Bn. Chief Matt Barnes and St. Charles Fire Department’s Capt. Jamie Young

SAN DIEGO – TargetSolutions, the leader in online training management applications for fire departments, hosted its annual Networking & Training Workshop on Tuesday during Firehouse World in San Diego.

More than 70 attendees from fire departments across the country packed the Marriott Gaslamp Quarter's Altitude Sky Lounge to meet with TargetSolutions account managers and mingle with other training officers. The highlight of the afternoon was the awards presentation, which honors platform managers who share the same commitment as TargetSolutions to deliver exceptional fire department training.

The Technology Achievement Award

Los Angeles Fire Department's Capt. Benjamin Banks was the recipient of this year's Technology Achievement Award, which goes to a platform administrator focused on innovation in fire department training.

Capt. Benjamin Banks of the Los Angeles Fire Department was presented with the Technology Achievement Award for consistently looking to maximize TargetSolutions' web-based system. Banks' forward-thinking mindset has helped his metro agency's training program flourish.

“Our department, in general, is trying to use technology more and more, all the time for everything,” said Banks, who has been managing the department’s training platform for the last year. “That’s really been a directive of our mayor and our fire chief, so this falls right in line with that.”

The ability to measure training hours – as well as other key performance indicators related to training – is critical to LAFD, which has increased its utilization of the TargetSolutions platform since Banks took on his current role.

“Being able to provide metrics, that’s what it’s all about,” Banks said. “I hear that across the fire service. Metrics, it’s the numbers, it’s the totals, really being able to show the work that we’re doing, the training that people in the fire stations and otherwise are doing, it’s all about being able to put those numbers on. Unless you have technology that can support that, it’s going to be very difficult. And then having technology that can make that job even easier, I mean that’s what the goal is. TargetSolutions has definitely helped us in that regard.”

The Vanguard Award

Bn. Chief Matt Barnes of Southern Marin Fire Department (Calif.). was given the Vanguard Award, which goes each year to someone who exemplifies dedication in the delivery of fire department training. Barnes has consistently worked to maximize TargetSolutions and help his agency streamline training and compliance.

“The fire service changes and evolves on a daily basis and the only way to stay current is to research and go out and perform skills based off the information that you’ve gathered and learned from the past,” said Barnes, who has been with the agency for the last 15 years. “We’ve had some significant near misses in our organization. We’ve had two line-of-duty deaths in our organizations due to health, so training is very near and dear to me. I think it’s the fabric of what makes someone become a good, proficient performing individual in the fire service.”

The Helping Hand Award

The final award went to Capt. Jamie Young of the St. Charles Fire Department in Missouri. The Helping Hand is delivered each year to someone who goes above and beyond to assist TargetSolutions or their neighboring agencies who are using the platform. Young's department hosted a team of TargetSolutions videographers in 2016 for a special training shoot and the footage is being used in TargetSolutions' upcoming NFPA 1410 training series, which is scheduled for release in March.

Young was not in attendance, but he recorded a video message that was played during the event.

"On behalf of myself and the St. Charles Fire Department I want to say thank you to TargetSolutions for such a wonderful recognition," Young said. "It's been a pleasure working with this company to bring such cutting-edge technology to the forefront of the fire service. It's this cutting-edge technology that is keeping us safer and smarter on the fire ground. TargetSolutions has helped us and countless others across the country and I'm personally looking forward to many future projects."

About TargetSolutions

TargetSolutions delivers cutting-edge software applications, engaging online training courses, and world-class customer service. The company was founded in 1999 and today there are more than 4,000 organizations across the country using TargetSolutions to manage training. TargetSolutions is headquartered in San Diego, Calif. For more information, find us online at or call us at 1 (800) 840-8048.

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