TargetSolutions Gives Thanks to Customers During Networking & Training Workshop in San Diego


TargetSolutions Presents Prestigious Helping Hand Awards to David Piper (Orland Fire Protection District, Ill.) and Steve Malone (Manhattan Fire Department, Ill.)

SAN DIEGO - TargetSolutions, a Vector Solutions brand offering the leading online training and records management system for public safety agencies, hosted its Networking & Training Workshop on Tuesday at Firehouse World in San Diego.

Attendees from across the country gathered at the Marriott Gaslamp Quarter's Altitude Sky Lounge to receive platform utilization tips, network with other platform managers, and learn what TargetSolutions has in store for 2018 and beyond. TargetSolutions announced its newest product, TargetSolutions Check It, which is built to track equipment and fire apparatus inspections on a mobile device. The mighty application will be available in April.

Executive Vice President Marc Scheipe addressed attendees, thanking them for their tremendous contributions to TargetSolutions over the years. Scheipe joined the company in September of 2017 and has been impressed by the level of engagement and feedback TargetSolutions receives from its customers.

"One of the things I've been struck by is not only the great team I have but more so than anything the great customers we have," Scheipe said. "It's more than customers, you're partners in everything we do and oftentimes on the same side of the table helping us figure out how to make the platform work better and what content to add. It's just been my privilege to get to know all of you and my team."

One of the afternoon's highlights was the awards presentation in which TargetSolutions recognized several platform managers for their tremendous dedication to delivering outstanding fire department training.

The Helping Hand Awards

What Lieutenant David Piper of Orland Fire Protection District (Ill.) and Deputy Chief Steve Malone of Manhattan Fire Department (Ill.) have accomplished together with the Mutual Aid Box Alarm System (MABAS) in Illinois is nothing short of remarkable. The duo has teamed up to assist more than 150 neighboring departments in the state with the implementation of the TargetSolutions platform, Piper said.

In fact, the duo worked together to develop annual training trackers customized for the state of Illinois. Together they have established an innovative "Three-Year Plan" for Illinois, which breaks down the state's requirements into three-year chunks. Piper and Malone have been leaders with the MABAS enterprise site, which is growing in the region. For this incredible commitment to firefighter training, they received the honorable award for going above and beyond to assist other agencies.

"This has been a team effort," said Piper, whose department first signed on with TargetSolutions in 2009. "Collectively we have worked together to share ideas on how to train. I was one of the first people in my state to use TargetSolutions and I learned a lot and have shared what I have learned."

Said Malone: "We've worked to help company officers and help the fire service (with TargetSolutions). TargetSolutions has helped us deliver a training program and implement it into our departments."

From left to right, TargetSolutions' Regional Sales Manager David Farrar, Orland Fire Protection District's David Piper, TargetSolutions' Account Manager Julie Blosch, and Manhattan Fire Department's Steve Malone gathered for a picture on March 6 during the Networking & Training Workshop in San Diego. Piper and Malone were honored with the Helping Hand Award, given each year to a person or persons who go above and beyond to assist other agencies with fire department training.

The Vanguard Award

The Vanguard Award goes each year to someone who exemplifies dedication in the delivery of fire department training and this year's recipient is Captain Rob Kandle of the Kennewick Fire Department (Wash.). Kandle is maximizing his department's training program through TargetSolutions.

"I want to thank TargetSolutions for naming me the Vanguard Award winner," said Kandle, who was not in attendance but recorded his comment in a video. "TargetSolutions has been a great addition in helping us accomplish a number of things that our previous records management system was struggling to do. It's been a successful partnership with TargetSolutions and we look forward to partnering with them in the future."

The Technology Achievement Award

Having a forward-thinking mindset is critical for fire department training leaders. Captain Kevin Platt of the Contra Costa Fire Protection District (Calif.) has consistently exhibited those qualities and was named the 2018 Technology Achievement Award winner. Last year, Platt served as a member of the TargetSolutions Fire Advisory Board and helped strategize numerous enhancements to improve the platform's overall usability.

"On behalf of myself and the Contra Costa Fire Protection District, I would like to thank TargetSolutions for their recognition and the Technology Achievement Award. TargetSolutions has been our partner in technology for years and they enable us to keep at the forefront of our industry, by being at the top of their industry."

Kevin Platt, Contra Costa Fire Protection District

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