Happy and engaged faculty and staff are committed to and passionate about the work they do, resulting in better performance and lower turnover. Yet many colleges and universities struggle to provide a positive healthy workplace culture. Why? Because it seems elusive, hard to measure, and hard to prove ROI. It’s also hard to address a negative culture where incivility or bullying may thrive because your institution may not have guidelines for addressing these behaviors and supervisors probably aren’t trained to step in. Then enter #BLM, COVID-19, the elections... there is a lot working against your institution in terms of positive workplace cultures.
- Confidently discuss the similarities and differences in workplace bullying and harassment and bullying and violence.
- Understand negative behaviors as a social phenomenon that includes peers, leaders, and the institution’s culture.
- Understand the mistakes many organizations make in delivering workforce surveys so that you can avoid them.
- Conduct a survey to determine the climate, and use the results to make a business case for change, and to create an action plan for a positive culture.
- Implement a healthy workplace policy that has buy-in from faculty and staff.
- Use your institution’s core values to drive and measure behavior.
- Create a better, more powerful harassment prevention training program.
- Use the three steps of intervention to help abrasive leaders change their ways.
Catherine Mattice-Zundel, SPHR, SHRM-SCP
Founder and CEO | Civility Partners
Catherine is the founder/CEO of Civility Partners, an HR consulting firm focused on helping organizations create respectful workplace cultures.
Her clients range from Fortune 500's to small business in a multitude of industries. Catherine is an HR thought-leader and has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. Catherine is also an award-winning speaker, author and blogger.