Response to Mental Health Crisis Calls
Every officer needs to be knowledgeable about mental health issues, the symptoms of common mental health diagnoses, and how to interact with people exhibiting those symptoms, especially in times of crisis. This interactive online course discusses mental health crisis calls, focusing on information that patrol officers can use to recognize and identify individuals in a mental health crisis and how to effectively de-escalate and manage the situation. This course pays special attention to officer safety factors, scene safety, and de-escalation techniques for managing individuals in mental health crises. By the end of this course, you will be able to identify common stressors that may cause a mental health crisis, recognize the signs of a mental health crisis, employ de-escalation techniques, and understand the resources available for those with mental health issues.
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Frequently Asked Questions
What operational challenges does this course address?
This course addresses the mental health awareness, recognition, and de-escalation skills personnel use when interacting with individuals in crisis related to Response to Mental Health Crisis Calls. Every officer needs to be knowledgeable about mental health issues, the symptoms of common mental health diagnoses, and how to interact with people exhibiting those symptoms, especially in times of crisis.
What real-world situations or incidents is this training designed to prepare personnel for?
The training is designed to prepare personnel for encounters with individuals experiencing a mental health crisis, including situations requiring de-escalation and scene safety associated with Response to Mental Health Crisis Calls. Every officer needs to be knowledgeable about mental health issues, the symptoms of common mental health diagnoses, and how to interact with people exhibiting those symptoms, especially in times of crisis.
What safety or compliance concerns does this course help organizations address?
What safety or compliance concerns does this course help organizations address?
Which personnel or departments would benefit most from this training?
This training is most relevant for personnel responsible for recognizing and responding to mental health crisis situations, along with the supervisors and trainers overseeing them, along with departments seeking to strengthen knowledge, consistency, and role-specific readiness connected to Response to Mental Health Crisis Calls.
How can this course support department readiness, consistency, or professional development?
This course can support department readiness and professional development by strengthening mental health crisis recognition and de-escalation skills and reinforcing consistent, safe response practices related to Response to Mental Health Crisis Calls.
How does this course fit into a broader training program?
This course fits well within a broader mental health crisis intervention and communication training program. It can be used to reinforce core concepts, support refresher training, and strengthen ongoing workforce development.
