ADA Service Animal Guidelines

30 minutes
SKU: JCOM-90006

The ADA is a law that protects people with disabilities in many areas of public life. From voting, to parking, to building access and access to restrooms, disability rights are civil rights.In this course, you will learn how to confidently and respectfully interact with individuals who rely on service animals, while staying legally compliant with the Americans with Disabilities Act (ADA).

ADA Service Animal Guidelines

Course Details

Learning Objectives

  • Define what qualifies as a service animal under the Americans with Disabilities Act (ADA).
  • Differentiate between service animals, emotional support animals, and pets.
  • Identify the two questions employees are legally allowed to ask about a service animal.
  • Recognize situations when a service animal may be legally excluded from a public area.
  • Understand appropriate communication and conduct when interacting with individuals accompanied by service animals.

Specs

Intended Audience
All employees
Languages
AI Translation

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