Introduction to Casino Table Games and Chip Handling

42 minutes
SKU: JCOM-90008

Table games are at the heart of the casino experience, combining excitement, strategy, and social interaction. This course is designed for all casino employees who want to better understand the diverse world of table games and the role they play in guest entertainment and casino operations. This course provides an overview of the most popular table games, including blackjack, craps, roulette, baccarat, and poker variations, along with insight into specialty games. Participants will explore the differences between tribal and commercial gaming operations, gain an appreciation for game-specific terminology, and learn how table games contribute to the overall guest experience. The course also emphasizes the dual role of the dealer as both a skilled game expert and a front-line brand ambassador delivering memorable guest service.

Introduction to Casino Table Games and Chip Handling

Course Details

Learning Objectives

By the end of this course, you will be able to:

  • Identify and describe major casino table games and their basic objectives, rules, and unique appeal.
  • Distinguish between tribal and commercial gaming operations, including differences in game offerings, regulations, and guest expectations.
  • Explain the role of the dealer beyond dealing cards or managing chips, including responsibilities related to guest engagement, entertainment, and service.
  • Recognize how table games enhance the overall casino atmosphere and guest loyalty.
  • Describe the importance of game integrity, fairness, and adherence to house procedures in creating a trusted gaming environment.

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