Player Development Basics

30 minutes
SKU: JCOM-90003

As an employee that regularly interacts with, observes, and compensates (comps) guests, it is important to understand the goal of Player Development in the casino. In your role, it is important understand why Player Development is important to the long-term success of our casino, how customer service and marketing programs encourage repeat business, and how to ensure customer loyalty.

Player Development Basics

Course Details

Learning Objectives

  • Identifying and Classifying Players
  • Building and Managing Relationships
  • Ethics and Compliance Considerations

Specs

Intended Audience
All casino employees
Languages
AI Translation

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